SAP Application Support (m/f/d)


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In a nutshell


Berlin, Germany




3-7 years



Job Category

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Published: 17 days ago Job ID: 1007

Introduction to the job

Innovation is ASML’s core business! Our machines are extremely innovative but also within the IT organization we want to work on and with the latest technologies.
Do you have an affinity with the newest technologies, Cloud, and SAP? The IT group is currently expanding, and we are searching for a talented SAP Application Support Engineer to join our team.

IT Mission

ASML leads the worldwide development, production, and sales of high-end lithography systems for the semiconductor industry. In short, we make the machines that make computer chips, or integrated circuits. We build some of the most amazing, complex machines that you will ever see – and the software to run them – to develop smaller, faster, and still more affordable chips. It is because of our machines that the world’s technology has steadily evolved. IT develops and delivers automated and digital services that are absolutely mission critical for ASML’s internal and external activities. These services support information management, infrastructure, automation, and optimization of key business processes across ASML.

The goal of the IT organization is to continuously improve our business capabilities while at the same time delivering a 24x7 global IT landscape. We accelerate the rollout of state-of-the-art technology into business-enabling services, with business and IT colleagues working closely together. This improves efficiency of business and allows us to explore cutting-edge technology that helps transform the business to effectively meet (near) future business needs. We see exciting new opportunities for IT to support ASML’s growth ambition.

Role and responsibilities

  • Support our team in the service processes and integrate them into the global group processes

  • Support users with problems and questions in day-to-day operations

  • Analyze and troubleshoot problems in processes and solutions in the area of the existing SAP systems

  • Ensure the achievement of service levels in user and authorization management

  • Design processes and solutions using SAP standards on-premise and in the cloud

  • Implement solutions independently (customizing) or in cooperation with external consultants

  • Provide support in projects

  • Further develop support processes

Education and experience

  • Completed studies in computer science, business administration, or equivalent training in the IT and SAP environment

  • Experience in incident, problem and change management according to ITIL

  • Interest in new technologies and solutions (S/4 Hana, SAP Cloud, Ariba)

  • Knowledge and experience in business management topics

  • Service-oriented approach

  • Structured, goal-oriented, and independent way of working with a high sense of responsibility

  • Good analytical skills as well as strong communication, and teamwork skills

  • Fluent in written and spoken English

  • Good knowledge of German

Other information

Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a
diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote people in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

We offer

  • A job with a promising future in Berlin Neukölln

  • Flexible structuring of daily work hours

  • We reward performance with attractive compensation (including Christmas and holiday bonuses as well as variable compensation components)

  • A varied and innovative work environment on a strong team

  • We offer you specific opportunities for advanced training and development so that we can realize your professional plans for the future together

  • Flat hierarchies and short decision-making processes that encourage independent work

  • The opportunity to convert variable compensation components into additional days off

  • We promote team spirit through regular company events

  • Extensive health and sports offers (e.g. subsidy for sports activities, health days, company doctor, free vaccinations, etc.)

  • Mobility benefit for BVG company ticket or bicycle

  • A variety of attractive discounts


We are looking for people who can shape the future with us and inspire themselves and others for innovative technologies, new challenges and future-oriented solutions. Does this appeal to you? Then apply using our online application form, stating your salary requirements and earliest possible joining date. We look forward to receiving your application.

Your contact

Katarzyna Wikiera
HR Department

[email protected]

Please use our online portal for your application.

Questions regarding the recruitment process? Here you can contact us directly: +4971189989397.

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