req10955

Sr. Enterprise Applications Support Analyst

Other corporate functions

Computer Science & Software Engineering

In a nutshell

Location

San Diego - CA, US

Team

Other corporate functions

Experience

3-7 years

Degree

Bachelor

Job Category

Computer Science & Software Engineering

Introduction

ASML is one of the world’s leading manufacturers of lithography systems that help enable Moore’s Law and the creation of increasingly powerful and capable electronic devices. Our San Diego-based light source division, Cymer, is renowned for developing both deep ultraviolet (DUV) lithography light sources and next generation extreme ultraviolet (EUV) light sources.We are a multinational company with over 70 locations in 16 countries, headquartered in Veldhoven, the Netherlands. We have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA (EUV laser source creation).

As the world’s leading semiconductor lithography machine (the machine that makes computer chips) manufacturer, ASML enables chip manufacturers to make cheaper, faster, chips, thereby enabling all the technology you use today. The machines we make require high speed, magnetically levitated stages with sub-nanometer accuracy, robotic mask delivery systems, mechatronic devices to shape and correct the laser illumination source, and optical modules that can detect sub-nanometer alignment errors and pattern distortions. Temperature controlled to milli-kelvins, particulate free, and operating in complete vacuum, the technical challenges are endless. Solving these requires expertise in servo controls, mechatronics, mechanical engineering, electrical engineering, embedded software engineering, optics, physics, manufacturing, industrialization, and more. If you like extreme challenges and want to help bring the next generation of technology to the world, then come join ASML.

If you have a passion for technology and innovation you’ll want to check us out. Be a part of ASML. Be a part of progress.

One Company, One Goal, Limitless Innovation. It's our people that make the difference.

Job Mission

The Sr. Enterprise Applications Support Analyst will be part of the Cymer Data Service Operations (DSO) team and will be responsible for building deployment images / packages, ensuring data flow and day-to-day operations of data products install base, as well as the deployment and testing of new software to those systems. This individual will also be a part of the DSO team developing and supporting in-house applications.

Job Description

  • Builds and maintains Linux software deployment packages that work on various hardware platforms.
  • Builds and maintains Linux scripts to create automated alerts.
  • Works with software development and engineering teams to report design, reliability, and maintenance problems or bugs in software.
  • Provides technical support to field engineers and regional technical support engineers including diagnosis, troubleshooting, and support of server hardware, software, and networks.
  • Works in labs and with laser light sources to build and test server hardware and software.
  • Uses established escalation and service management processes to provide timely responses to field situations where first-line product support has failed to isolate or fix problems in malfunctioning application.
  • Performs other duties as assigned.

Education

  • BS degree required in Computer Science or Information Technology, or relevant field of study and/or related equivalent combined education and experience.

Experience

  • Minimum of 6 years of relevant, work related experience.s
  • Experience with 6+ years of LINUX (RHEL, CentOS, Gentoo) and Windows Server support is required.
  • Experience with 6+ years of Building LINUX Deployment images and packages is required.
  • Experience with 6+ years of PostgreSQL administration or other relational database is required.
  • Experience with 6+ years in LINUX and Windows based application support.
  • Experience with 2+ years of Windows PowerShell scripting is desired.
  • Proficiency in Shell, php, Perl, and Python scripting or other scripting languages and SQL.
  • Experience and understanding of ODBC, ADO and other data access methods are required.
  • Strong understanding of relational database concepts and structured query language is desired.
  • Strong knowledge and proven experience working and supporting Enterprise Server Hardware platforms.
  • Experience in supporting network connectivity across LAN, WAN andvarious protocols
  • Able to communicate technical concepts to non-technical audience.
  • Excellent verbal and written communication skills and proven documentation capacity
  • Ability to handle multiple, simultaneous and conflicting priorities and projects.
  • Ability to work directly with vendors
  • Ability to work independently and with minimal management supervision.
  • Ability to learn quickly and adapt to new circumstances.
  • Knowledge and practice of project management tools and techniques.
  • Must be detail oriented and have strong organizational skills to effectively participate in project meetings, discussions and issue resolution.
  • Ability to maintain appropriate confidentiality of information and demonstrate ethical behavior.
  • Self-starter with the ability to determine technical solutions

Context of the position

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • The employee is occasionally required to move around the campus.
  • The employee may occasionally lift and/or move up to 50 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work under deadlines.
  • The environment generally is moderate in temperature and noise level.
  • Must be able to read and interpret data, information, and documents.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Responsibilities include periodic travel to regional and overseas sites for product technical support and special support projects.
  • Work may include onsite technical support involving heavy lifting of equipment & modules.
  • Position will require technical work activity in a clean-room production environment and/or laboratory setting.
  • The environment generally is moderate in temperature and noise level.
  • Occasionally may be exposed to loud noise bursts and may be exposed to toxic gases (fluorine).
  • Must be able to work in small, confined spaces.

Other information

We offer competitive salaries and benefits including medical, dental, vision, 401(K), and FSAs.

We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and the business. EOE