9 days ago - req11431
Technical Author for Scanner and Source
Other technical job categories
In a nutshell
Other technical job categories
Is writing, reviewing and publishing technical documentation just your cup of tea? And are you challenged by gaining technical knowledge of the ASML products and processes?
And do you have multiple years of experience as a Technical Writer / Author, complimented with a Bachelor degree in linguistics or a technical principle? Then this role could fit you like a glove!
ASML is a high-tech fast growing Dutch company head-quartered near Eindhoven in the Netherlands with local offices at our customers worldwide (e.g. Intel, IBM, Samsung) As market leader in the semiconductor industry ASML designs and manufactures complex lithographic systems. The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations and supporting the customers in the use of these systems in their production process. CS Central enables effective support of the customer by providing technical knowledge and process support to the field offices.
The mission of Competency Engineering is to enable our service engineers in the field, to be successful in supporting our customers. In the role of Technical Author, you create or edit all technical documentation (Procedure, PCS, FCO, comments) for Competence Engineering and you are the main interface for all authoring related issues.
You will interface with the Scanner & Source Competency team, engineers in the field and author colleagues in D&E. The technical author will report to the Group leader within Service Engineering.
Specific technical capability:
-Is able to convert a document to a different format.
-Can maintain the archives (single copy, version control).
-Can make basic changes to illustrations and convert illustrations to the required publishing format.
-Is able to convert input from Engineers and/or development documentation into effective technical documentation for ASML products according to the specifications and standards.
-Applies work methods and tools of the department effectively and efficiently.
-Uses documentation tools.
-Specifies requirements concerning illustrations, technical input or user feedback.
EducationBachelor technical direction
English (technical) language is a prerequisite
-Coach and Indicenter knowledge
-General knowledge ASML processes and Way of Working
-Takes ownership for all technical documentation within the competence
-Pro-active attitude and taking initiative
-Flexible but result driven
-Attention to detail – Accuracy
-Pride in delivering high quality work
-Team player with excellent communication skills in a multicultural work environment
-Excellent verbal and writing skills in English
Context of the position
The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations, as well as transferring all relevant knowledge and supporting the customer in the use of these systems in his production process. CS Central takes care that effective support of the customer by local offices is possible by providing knowledge, technical support and process support to the field offices.