26 days ago - req11927

Application Competence Engineer

Customer support

Other job categories

In a nutshell


Wuhan, China


Customer support


3-7 years



Job Category

Other job categories

Job Requisites
Application Competence Engineer:
Support critical apps escalations from local anddrive VHV 3rd line to deliver support on time
Coordinate and introduce ASML new products to thecustomer and show on-product benefits
Business development support to identify improvement potentialsof ASML products to benefit our customer.
Engage with ASML D&E and customer R&D team to define thesolution roadmap to drive semiconductor technology
Support as workstream owner in NTP project to define projectplan with customer and execute
Document the structural issues or BKM and rollout toall sites
Be expert in 1 or more competence and help localteam grow
Be able to on-call / shift work in customerenvironment.

Job Requirements
PhD or master diploma in physics, opticalscience/engineering, chemical engineering, chemistry, electrical engineering,materials science or mathematics.
Minimum 3 years working experience in semiconductorfab or 5 years related working experience for semiconductor equipment vendor;minimum 2 years working experience in lithographic process.
Have direct experience with ASML DUV, EUV, and Appsproducts, able to describe the pros and cons of ASML products
Have semiconductor process knowledge
Strong presentation and communication skillsto interface internal (BDM, project leaders, management) and externalcustomers.
Flexible mindset to support various taskswithin matrix organization (escalation, NPI, NTP project)
Awareness of ASML way of working to ensure helpneeded are addressed successfully and efficiently to the right people.
Can work under pressure ( for instance, Averagely,10% overtime work)
Flexible to travel support customers in China(travel frequency >50%)