20 days ago - req12134

Technical Learning and Development Manager

Research & development

Other job categories

In a nutshell

Location

Wilton - CT, US

Team

Research & development

Experience

3-7 years

Degree

Bachelor

Job Category

Other job categories

Introduction

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.

Job Mission

ASML is a world leader in the manufacture of advanced technology systems for the semiconductor industry.ASML’s corporate headquarters is in Veldhoven, the Netherlands. Manufacturing sites and research and development facilities are located in Connecticut, California and the Netherlands. Technology development centers and training facilities are located in the United States, Japan, Korea, the Netherlands, and Taiwan. Additionally, ASML provides optimal service to its customers via over 50 sales and service organizations in 16 countries. Founded in the Netherlands in 1984, the company is publicly traded on Euronext Amsterdam and NASDAQ under the symbol ASML.

Job Description

Make available to local engineering personnel technical training courses which have been developed and deployed at another ASML site:
1)Gathering input from management, prioritize remotely developed Technical Training Center (TTC) supplied courses.
2)Together with TTC, determine best course delivery method (CBT, virtual classroom, trainer travels, students travel, etc) and facilities. Driving the development of the delivery method may be necessary.
3)Plan multiple course delivery. Together with administrative staff, arrange facilities, delivery means, and schedule training with pupils.
4)Facilitate delivery of courses together with admin staff, including identification and organization of trainers.

Lead the development of new technical training courses:
1)Identify the problem that the course is meant to solve. Talk to stakeholders and Subject Matter Experts (SME), gather and assemble data and report back the findings. Develop a high-level scope. Gathering input from stakeholders, prioritize remotely developed Technical Training Center (TTC) supplied courses.
2)Create a course development plan, based on company culture, existing materials, resources, budget, stakeholder and Subject Matter Expert involvement, vendor solutions and a host of other variables. Obtain stakeholder signoff for the plan, making revisions as necessary, ensure you have shared agreement to what constitutes a successful engagement, and that everyone agrees on how success will be measured. Lock down and establish the scope, resources, timeframe, deliverables and success metrics, as well as a plan for maintaining the program (if needed) after the project concludes. Note that any impediments to learning success that are beyond the scope of a training project should be flagged and identified during this part of the engagement. Also, stakeholder agreement and buy-in is critical to success.
3)Implement the course development plan. Together with the course developer / SME build the instructional design, course development and learning activities.
This also might include buying and implementing an off-the-shelf solution, setting up coaching activities or something as simple as creating a job aid. During this time period, the methods for assessing the learning activities should be developed and put into place. Must be able to supportselecting the most effective learning activities, experience, skillsand knowledge for conventional learning, and keep up to date with new ways of learning (e.g. gamification on e-learning, social learning (learning 2.0), self-directed learning, Innovative Performance Support, etc.).
4)Evaluate. Collect evaluations, assessments, conduct interviews or complete any other activities designed around measuring program success. Gather and compile this information for reporting purposes. If the project scope permits, make any changes to the process and materials based on this feedback.
5)Project closure. Provide any agreed-upon reporting, conduct a "lessons learned" as requested, transition the program into maintenance mode, and close out the project.

Be the local expert and technical training point of contact for Cornerstone based Learning Management System (LMS).

Create and implement a Technical Training strategy for the ASML Wilton engineering organization.

Liaise with Soft Skills Learning Staff to ensure coordinated messaging and support to stakeholders as needed.

Gather and document learning path definition for local technical roles and job grades:
1)Gathering information from stakeholders, identify learning paths to be defined and make a plan.
2)Together with stakeholders, define learning paths.
3)Make learning paths available structurally in the LMS to stakeholders through the TTC to use for employee training plans.

Some travel required for knowledge transfer and alignment with remote Technical Training Center.

Education

-Master or Bachelor degree, preferably in Science, Technology, and Educational Science, or equivalent experience.
-Gained knowledge and skills on corporate education.
-Training in Cornerstone LMS.

Experience

-Proven experience in preferred technical related educational field.
-Procure learning solutions from third parties.
-Cornerstone LMS.
-Up to date on technical learning and development design and interventions:
Development tools.
Learning intervention techniques.
IT-tools, applications and latest technology to enhance learning.
-Experience with Cornerstone LMS:
Knowledge of Captivate.
-Project management:
Timely delivery of quality learning programs following ADDIE model or equivalent.
Timely escalation of risks and issues in course delivery to PL and Management.
Identify opportunities for collaboration and faster course development.

Personal skills

-Take perspective towards target groups:
Technical background.
-Leadership:
Takes ownership to achieve end result.
Able to create a technical training strategy for a development organization.
Demonstrates business sense and understanding and leverages networks.
Handles ambiguity, uncertainty and conflicting priorities effectively.
Communicates clearly & convincingly.
Acts upon customers interest.
-Consultancy skills:
Strong analytical skills.
Critical interviewing.
Coaching.
-Communicative skills:
Builds collaborative relationships.
Uses active listening techniques.
Handles resistance and challenges.
Creates consensus and connections.

Context of the position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
-The employee is occasionally required to move around the campus.
-The employee may occasionally lift and/or move up to 20 pounds.
-May require travel dependent on company needs.
-Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
-Can work under deadlines.
-The environment generally is moderate in temperature and noise level.
-Must be able to read and interpret data, information, and documents.
-Can observe and respond to people and situations and interact with others encountered in the course of work.
-Can learn and apply new information or skills.

Other information

EEO/AA (W/M/Vets/Disability) Employer.