14 days ago - req12692

Project Leader Customer Support DUV Install and Relocations

Customer support

Other job categories

In a nutshell

Location

Veldhoven, Netherlands

Team

Customer support

Experience

3-7 years

Degree

Bachelor

Job Category

Other job categories

Travel

30%

Introduction

Do you have excellent analytical skills and do you have a strong track record in Project management? Can you drive self-starting projects and be able to convince multiple stakeholders on the need of your project and not accepting No for an answer? Are you able to function as an operational driver and switch to many different topics in order to get the job done? If so, ASML is looking for people like you to join our Customer Support DUV World-Wide DUV (Deep UV) Install & Relocation Program group.

Job Mission

The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations. The CS DUV System Install & Relocations project leader is the key player to drive efficiency and effectivity as part of a worldwide program group.

Job Description

In the role as The CS DUV System Install & Relocations Project Leader, you will be responsible for:
-Initiating, driving and managing efficiency and effectivity via a (structural) improvement program for CS DUV Installs & Relocations
-Monitoring and reporting proactively by managing the operations, support escalations and follow-up with learnings (learning organization)
-Blueprint, Operational Level Agreements and Way-of-Working alignment with stakeholders (amongst others: Account Teams, Twinscan factory, CS Service Engineering, Logistics, Business Lines and Central planning )

Education

Bachelors or Master’s degree in Business Administration, Mathematics, Mechanical Engineering, Mechatronics, Electronics, (Applied) Physics or comparable.

Experience

-Master’s degree plus 2 years of experience or Bachelor’s degree plus 5 years of experience
-Experience in project management is required
-Technical experience is highly valued

Personal skills

For this role, we are looking for a candidate with the following characteristics:
-Problem solving skills with a structural approach
-Self-starter capabilities and flexibility to a changing environment
-Ability to analyze and draw conclusions from data or report information (analytical skills)
-Team player and result oriented
-Able to influence without power
-Helicopter view and stress resistant
-Multitasker with the ability to work in different multi-cultural and difficult working environments

Context of the position

DUV Install and Relocation is part of the Customer Support Organization. You will report to the Program Manager DUV Install & Relocation

Other information

Travel can be required for 20%-30% (short trips during the year) of the time.

Including motivation letter is highly appreciated.