22 days ago - req14636

Group Lead - Applications

Customer support

Other job categories

In a nutshell

Location

Boise - ID, US

Team

Customer support

Experience

8+ years

Degree

Bachelor

Job Category

Other job categories

Travel

20%

Introduction

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.

The ASML CS Applications team in Boise consists of 10+ highly technical engineers that are responsible to demonstrate, introduce, optimize, and sustain ASML solutions to ensure on-product performance for customers. If you are interested in leading a technical team in a dynamic customer environment, then this opportunity may appeal to you.

Job Mission

Applications Engineering – Creating Tomorrow’s Value : We pro-actively enable business development and drive customer adoption of a tailored portfolio of sustainable ASML solutions by applying our industry product and process knowledge in a collaborative learning environment.

Your team is responsible for providing and maintaining lithography and/or metrology applications solutions. The team operates in the environment of overlay/imaging/focus performance of ASML’s lithographic equipment, (integrated) metrology. The choices that are made by the customer on node process and metrology mark design, as well as process control strategies influence this performance and choices for viable solutions.

You are able to support the teams’ technical analysis and drive its’ quality and efficiency, as well as people and skill development. You integrate the operational activities of the team towards the customer and towards the application manager. Being part of the operational apps management team, you contribute to structural improvements of our performance to the customer. You ensure knowledge and best practices are shared within the global apps community, and that process improvements are aligned and implemented.

You will use personally accumulated knowledge supported by your highly skilled engineering team and a worldwide applications & ASML headquarters’ network. You will be working intimately with customers at high technical level. You are able to translate customer issues into problem statements and solution directions, and are determined to drive lithography patterning roadblocks into ASMLs product portfolio at appropriate stakeholder levels. You will do this in close collaboration with the customer, and often connected to the introduction of a new technology node for high volume manufacturing.

ASML is a world leader in the manufacture of advanced technology systems for the semiconductor industry.ASML’s corporate headquarters is in Veldhoven, the Netherlands. Manufacturing sites and research and development facilities are located in Connecticut, California and the Netherlands. Technology development centers and training facilities are located in the United States, Japan, Korea, the Netherlands, and Taiwan. Additionally, ASML provides optimal service to its customers via over 50 sales and service organizations in 16 countries. Founded in the Netherlands in 1984, the company is publicly traded on Euronext Amsterdam and NASDAQ under the symbol ASML.

Job Description

-Lead one of the local application sub-teams, reporting to the local applications manager, creating synergy and collaboration with the other sub-teams, as well as with account team and equipment teams.
-Ensure operational excellence to achieve agreed internal and external targets and customer performance in resource efficient way.
-Continuously drives efficiency and quality; initiates and leads improvement processes for local organization and world-wide applications community.
-Build an organization of technical leadership and teamwork that offers employees the opportunity to excel their growth potential through active performance management, coaching, and structured people development on training.
-Supervise technical progress of the team and their technical presentations, and drive organizational solutions finding and implementation of technical issues with an empowered team.
-Participate and/or lead projects which are aimed at supporting our customer transition to a new technology node or ramp up a specific technology node.
-Develop and drive autonomously a project plan and chase a successful execution with regular updates to relevant internal and external stakeholders.
-Translate customer on-product issues into a potential lithography or metrology opportunities and drive to resolve roadblocks within the organization to maximize the adoption of ASML products.
-Participate with the account team in translation and execution of strategic account roadmaps into operational execution plans.
-Meet with internal and external customers to maintain two-way level of commitment to keep all involved and affected parties informed of progress.
-Drive, evaluate and develop customer requirements for existing products based on technical intimacy with the customer.
-Partner with recruitment and management to identify hiring needs, succession planning and budget.

Education

MSc (or BSc with relevant experience) in Physics, Optics, Electronics, Micro-electronics, Mechanical Engineering, Chemical Engineering or IC manufacturing or equivalent experience.

Experience

-Professional with ~10 years’ experience in an IC manufacturing environment with a strong emphasis on lithography, (diffraction) metrology, or the application of imaging and overlay solutions such as process control in semiconductor production processes.
-Experience in technical team leadership / management including people & process development of highly educatedexperts.
-Experience in project leadership balancing internal and customer priorities.
-International experience working with multi-cultural teams preferred.
-Excellent written and spoken English language skills.

Personal skills

Our employees are curious, driven, open to new ways of thinking and creative problem solvers. As a Group Lead of Application Engineering you exhibit the following traits:

Leadership:
-Find innovative alternatives when established practices don’t work.
-Know your responsibilities and be empowered to make decisions.
-Own your issues and challenges and deliver timely results.

Teamwork:
-Respect and value all your team members.
-Share relevant information with your partners via open dialogue.
-Align your community and stakeholders towards the target goals and priorities.

Quality of Communications:
-Tailor your message and delivery appropriate for the audience.
-Clear on your message and mutual expectations.
-Believe in quality over quantity.

Context of the position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
-The employee is occasionally required to move around the campus.
-The employee may occasionally lift and/or move up to 20 pounds.
-May require travel dependent on company needs.
-Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
-Can work under deadlines.
-The environment generally is moderate in temperature and noise level.
-Must be able to read and interpret data, information, and documents.
-Can observe and respond to people and situations and interact with others encountered in the course of work.
-Can learn and apply new information or skills.

Other information

-The holder of this position reports to the US Micron Applications Engineer manager; he/she interacts with the local project managers and account team, operates within multi-disciplinary engineering teams with a strong network into the customer and headquarters organization.
-Traveling up to 30% per year to ASML headquarters or customers sites are part of the job.
-Must have a valid Passport.

EOE AA M/F/Veteran/Disability