30+ days ago - req16473

Reverse Logistics Manager

Logistics & supply chain management

Logistics & supply chain management

In a nutshell


Wilton - CT, US


Logistics & supply chain management


3-7 years



Job Category

Logistics & supply chain management


ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.

Job Mission

As part of Manufacturing and Logistics, the Wilton Factory Reverse Logistics Planning Department concentrates on the processing of defective material from both the field and factory (Including Optical Fab) through the defect center back to the vendor.

ASML is a world leader in the manufacture of advanced technology systems for the semiconductor industry.ASML’s corporate headquarters is in Veldhoven, the Netherlands. Manufacturing sites and research and development facilities are located in Connecticut, California and the Netherlands. Technology development centers and training facilities are located in the United States, Japan, Korea, the Netherlands, and Taiwan. Additionally, ASML provides optimal service to its customers via over 50 sales and service organizations in 16 countries. Founded in the Netherlands in 1984, the company is publicly traded on Euronext Amsterdam and NASDAQ under the symbol ASML.

Job Description

  • Manage cross plant Reverse Logistics Department with locations in Wilton and Newtown Ct.
  • Managing and coaching of Reverse Logistics professionals in a production / operations environment.
  • Design process for reverse logistics operations, encompassing returns, repairs, refurbishment, and warranty.
  • Collaborate closely with key stakeholder teams including; Manufacturing, SCE, Logistics, Procurement, D&E, Customer Support, Material ordering, and Production planning.
  • Define, track, report on and manage performance against department KPIs, recording daily/weekly KPIs to include cycle counts at locations, processing time amongst others to be defined.
  • Responsible for end-to-end repair and return cost management.
  • Reporting and communication: Anticipate problems and proactively communicate across various departments to solution, Initiate actions to correct deviations from planning, Take necessary escalation steps.
  • Inventory analysis: Monitor and track inventory levels to ensure efficient stock counts, monitor aging items, scrap inefficient inventory adhering to proper scrap processes, with basic understanding of MRP requirements planning.
  • Able to organize and chair a MRB.


  • BA/BS degree preferred, or equivalent experience.


  • 5+ years of professional supply chain & logistics experience, with 3+ years of experience in a reverse logistics role.
  • SAP knowledge.
  • Microsoft Office.
  • Awareness of Lean Manufacturing practices.
  • APICS.

Personal skills

  • Excellent leadership skills, including the ability to manage multiple locations.
  • Ability to organize time and resources effectively and determine priorities.
  • Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
  • Must have proven time management skills and quickly adapts to a changing business environment.
  • Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
  • Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
  • Demonstrate strong analytical and problem-solving skills.

Context of the position

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • The employee is occasionally required to move around the campus.
  • The employee may occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on company needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work under deadlines.
  • The environment generally is moderate in temperature and noise level.
  • Must be able to read and interpret data, information, and documents.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.

Other information

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.

EOE AA M/F/Veteran/Disability