11 days ago - req17735

Upgrade & Installation Engineer

Customer support


In a nutshell


Xian, China


Customer support


0-2 years



Job Category


Job Description

  • Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate.
  • Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer & field support in isolating and solving problems.
  • Can handle install/relocation escalation after internal training , SR up to 85% for dry machine. 75% SR for handle& CT module of wet machine.
  • Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
  • Perform administrative and coordination duties, including SO, Logbook, pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary.
  • Should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment. Be able to support the manager/supervisor to set technical direction for engineer.
  • Can work flexibly, can accept overtime working (maximum is 108 hours each quarter), can accept shift working (12 hours/ day or night)
  • Have initiative to communicate with colleagues and learn from them
  • Can accept manager/leader’s arrangement based on company business needs


  • BS degree in an engineering field or equivalent experience, mechanical aptitude, and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, relevant software, and related.

Personal skills

  • Good English language skills both verbal and written.
  • Knowledge of safety procedures required.
  • Off-line analysis capability
  • Analysis techniques and tools
  • Analyzing capability
  • Network to support difficult problems
  • Good customer skills.
  • Good team player who is committed to the success of ASML.
  • Motivated, pro-active, self-driven and flexible.
  • Highly stress-resistant.
  • Flexibility to travel if needed.