14 days ago - req17852

Regional Supply Chain Operations Manager

Logistics & supply chain management

Logistics & supply chain management

In a nutshell


Hillsboro - OR, US


Logistics & supply chain management


8+ years



Job Category

Logistics & supply chain management


ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler Arizona, San Jose and San Diego California, Wilton Connecticut, and Hillsboro Oregon.

Job Mission

Ensure excellence in all aspects of warehousing, freight, In-Fab material handling, quality & inventory control across the continental region. Ensure that daily operations perform within SLA, cost, scope and safety requirements.

The Regional Operations Manager oversees a broad range of activities and services related to Material On-Time Delivery (OTD), 3PL performance, Inventory control & Material Quality. In this role, you will lead a large team across the US comprised of both direct and indirect reports who are responsible for directing logistics operations from international & regional warehouses into customer clean rooms.

Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries, upgrades at customer sites, spare parts management), inbound and outbound flows to and from the factories. Strong interfaces with other supply chain departments, ASML Factories, Central Planning, Field offices, Account Team and Customer Service departments will be required.

Job Description

Manage assigned customer(s) supply chain operations within the United States.Responsible for managing assigned site(s) performance, day-to-day operations, third party vendors, while building up relationships with internal stakeholders and external customers to meet long term customer roadmaps.

Responsibilities related to:

  • Performance Management:
    • Manage multiple site operations managers who are responsible for warehousing, freight, material handling & quality in their respective regions.
    • Monitor performance of third party logistics (3PL) providers to uphold contractual service level agreements and OTD targets.
    • Plans, organizes, directs, and staffs regional warehouses—driving efficient operations and identifying capability/capacity constraints before they occur.
    • Work closely with corporate logistics support organization to work through local site issues related to staffing, infrastructure and adherence to SLA’s.
    • Oversee the execution of Value Added Services (VAS) performed by local vendors and 3PL’s.
    • Secure relevant performance reporting to stakeholders improvements.
    • Manage the return, repair & inspection of tool quality programs with external vendors.
    • Ensure proper RCA on DOA materials to prevent quality escalations inside customer fabs by managing preventative maintenance program and clean room irregularity inspection process.
  • Cost Management:
    • Determine annual staffing and infrastructure requirements based on business growth.
    • Work with 3PL’s to reduce local freight costs and cost overruns by creating more transparency and predictability in local operations.
    • Optimize VAS programs, while driving a 7% annual cost reduction initiative cross region.
  • Stakeholder Account Management:
    • Manage and improve both internal and external customer relationships, communication and performances on a day-to-day basis. Meet with and provide reports while supportingcontinuous improvements.
  • Process and Development:
    • Personal development towards job requirements.
    • High focus on process standardization and efficiencies via LEAN.


Masters degree in Business, Finance, Engineering or Supply Chain, or equivalent experience.


  • 10+ years of relevant field experience in a complex customer oriented (logistics) environment.
  • Knowledge of business complexity, supply chain and/or relevant industry.
  • Exceptional Excel, analytical and ERP (SAP) system skills.
  • Knowledge of Warehouse Management Systems & Transportation Management Systems (TMS).
  • Must be capable of defining, analyzing and resolving complicated problems.
  • Experience in implementing of new processes across the supply chain against agreed costs.
  • Strong data analysis and problem solving abilities.
  • Competencies in Microsoft Excel and PowerPoint.
  • Knowledge of ASML supply chain procedures is preferred.
  • Knowledge and experience with lean manufacturing, logistics, process mapping and project management techniques highly valued.
  • Excellent social and communication (both written and verbal) skills.

Personal skills

  • Leadership skills, drive for results, ability to perform under high pressure and timelines.
  • Service minded and customer dedicated.
  • Strong attention to detail.
  • Result oriented Team player with a convincing pro-active attitude, “can do” mentality, flexible and highly committed.
  • Remain flexible in providing after hours support, as needed.

Context of the position

  • While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • The employee is occasionally required to move around the campus.
  • The employee may occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on company needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work under deadlines.
  • The environment generally is moderate in temperature and noise level.
  • Must be able to read and interpret data, information, and documents.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.

Other information

  • Candidate must be reside or be willing to relocate to Hillsboro, Oregon or Austin, Texas.
  • This position is reporting to the Director of Customer Supply Chain.
  • Travel possible (Domestic/International): 20%-30%

ASML has an industry-leading supply-chain management (SCM) organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So SCM must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

This U.S. position is open to U.S. workers only.A U.S. Worker is someone who is either a U.S. Citizen, U.S. National, U.S. Lawful Permanent Resident, or a person granted Refugee or Asylum status by the U.S. Government.The Company will not sponsor a foreign national for this position.

EOE AA M/F/Veteran/Disability