4 days ago - req17994

Quality Supplier Manager

Logistics & supply chain management

Logistics & supply chain management

In a nutshell

Location

Veldhoven, Netherlands

Team

Logistics & supply chain management

Experience

3-7 years

Degree

Master

Job Category

Logistics & supply chain management

Travel

10%

Introduction

As Quality Supplier Manager (QSM) you are responsible for the Quality Management and Operational performance of a selected number of key suppliers. You are member of a multidisciplinary team that strategically manages these suppliers. 
Main focus areas are driving suppliers to a zero defects mindset, enable accelerated learning, perform (business) process improvements optimization and develop the supply chain to a high maturity level. In addition to being the quality interface between supplier and Supplier Network Management (SNM), the QSM will work with suppliers and ASML stakeholders on finding structural solutions to material quality non conformities, driving business process improvements and managing the feedback loop with ASML stakeholders.

Job Mission

Within SCM SNM, as Quality Supplier Manager you manage your suppliers’ performance on product quality according to specifications and on adherence to various quality agreements. You make sure that your supplier delivers and executes according to existing agreements and if required, you drive changes in the supplier quality management processes to ensure the quality of the product in the future. Using your knowledge in quality management, analytical thinking, professional network and excellent people skills, you will be responsible for the following:

  • Quality Assurance: Improve supplier quality performance by driving execution of existing quality agreements and improvement actions by your suppliers, as well as triggering internal actions for changes in product or process design to eliminate Material Notification (MN’s) and Deviation Notifications (DN’s)
  • Participate in supplier audits to identify gaps in supplier quality management system against ASML Supplier Profile requirements. You manage the supplier to define and execute Improvement Plans to structurally resolve open items and de-risk the supplier
  • Coaching the supplier to use ASML designed systems (e.g. portals)
  • Coaching the supplier in processes, procedures, quality tools and techniques to increase supplier maturity level
  • Validation and acceptance of product readiness (quality) to be released towards volume operations
  • Ensure execution of supplier related issue resolution: MN’s, DN’s, AIR (ASML Issue Resolution)

Job Description

  • Responsibilities:
    The QSM is responsible for supplier’s performance and development to improve operational excellence and to meet the ever-increasing business demands, by assessing following key focus quality areas, as stated in the ASML Supplier Profile:
    - Quality Management System
    - Operational Excellence
    - Quality Control
    - Complaint Handling
    - Configuration and Change Management
  • Key decisions:
    - Related to Q elements from QLTCS Supplier Profile

Education

Education and qualifications
Master’s degree in Engineering (electrical, mechanical, chemical, optical, industrial)

Knowledge
Green or Black Belt / Lean Six Sigma experience including tooling (e.g. SPC, FMEA, 8D)

Experience

  • 2-5 years of working experience in a similar role
  • Experience in managing supplier on quality performance, preferably in complex high-tech / low volume industry
  • Experience in quality improvement & operational excellence in manufacturing environment
  • Experience in participating in improvement projects across the supply chain
  • Experience in auditing (ISO 9001:2015 or equivalent), quality tools 
  • Experience in complex work environment with multiple stakeholders

Personal skills

Competences & (Personal) Skills

  • Customer Focus
  • Decision Quality
  • Ensures accountability
  • Action oriented
  • Plans and aligns
  • Drives results
  • Collaborates
  • Communicates effectively
  • Interpersonal savvy
  • Manages complexity
  • Persuades
  • Manages ambiguity

Context of the position

Organization description:
SNM organization: 30+ QSMs, 30+ LSMs and 70+ OSCs (Operational Supplier Coordinators)

Direct Manager
Reporting to SNM Manager

Direct Reports
No direct reports

Indirect reports
No indirect reports

Key interfaces (internal, external)
Internal: As a member of the ASML Supplier Account Team (SAT) you work closely together with the Sourcing Lead (SL), the Logistics Supplier Manager (LSM) and Technical Supplier Manager (TSM)/Supplier Quality Engineer (SQE).
External: Quality management supplier counterparts and depending on complexity, supplier managing directors.

Stakeholders
Suppliers, Strategic Sourcing/Procurement, Global Quality, Development & Engineering, Factory, Field representatives.

Other information

Supplier Network Management (SNM), a department of Supply Chain Management (SCM), represents ASML’s logistics and quality interface to its supply base and is responsible for material availability for ASML’s factories. In today’s complex multi-tier supply chains, this is only possible by creating full transparency in the chains and flexibility at suppliers. SNM manages over 100 chains up to seven tiers deep, addressing potential bottlenecks and supply risks before they impact our customers. It must handle the increased complexity of ASML’s systems while reducing cost of ownership for customers. To do this, the SL supply chain- and logistics engineers work with suppliers to continuously reduce cycle time for components, modules and assemblies, increasing supply chain flexibility and customer value. SNM also monitors suppliers’ quality, flexibility, cycle time reductions, move rate compliance and on-time delivery reliability, driving supplier development in all areas to ensure ASML’s supply keeps pace with technological developments and can adapt to changing market conditions. 

Please know that several of our SNM groups are expanding. During the application we will make sure to link you to the best matching position. Please share your resume and cover letter when applying for this position.