15 days ago - req18050
Graduation assignment: Accelerate the learning speed
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In a nutshell
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Are you interested in Knowledge Management and Human Resource Development? Are you comfortable with statistics and data analysis? Then this graduation assignment could be interesting for you.
This assignment is of interest to the Customer Support(CS) organization within ASML. The main goal of CS is to maintain, upgrade and troubleshoot ASML lithography systems in customer fabs. In order to do this, ASML has +/- 52 field offices worldwide and employs more than 4000 field service engineers (FSEs). Due to their rapid growth, every year ASML has to educate many new engineers. The lithography systems of ASML are extremely complex. For example, the newest ASML EUV systems are the size of a school bus and contain more than 100.000 parts. Consequently, new service engineers need to obtain large amounts of knowledge in order to be able to work on these systems. The learning curriculum of new FSEs is very extensive and consists of both classroom training and on the job training (OJT). Besides, engineers also need to drive their own development and take initiative to gain (more specialized) knowledge via colleagues and knowledge repositories. For ASML it is highly important that new engineers gain knowledge and skills at a rapid pace.
ASML would like to gain insight in how they can accelerate the learning curriculum and investigate knowledge acquisition of FSEs. Consequently, your assignment is to research:
• The (proactive) knowledge seeking behavior and knowledge access of FSEs;
• How ASML could enhance the knowledge acquisition and the learning speed of FSEs.
• You are a Bachelor or Master student with a background in industrial engineering, business economics or a similar area;
• You are good in statistics and data analysis;
• You are interested in knowledge management and human resource development;
• You would like to work in a complex, high-tech and international environment;
• You are able to take initiative and navigate within the organization and work with the company data that is available.
This is a graduation project for 6 months. The start date is as soon as possible.
Please keep in mind that we can only consider students (who are enrolled at a school during the whole internship period) for our internships and graduation assignments.
What ASML offers
Your internship will be in one of the leading Dutch corporations, gaining valuable experience in a highly dynamic environment. You will receive a monthly internship allowance based on your educational level and number of days per week, plus a possible housing or travel allowance. More information on the allowances can be found on our website. In addition you will get expert, practical guidance and the chance to work in and experience a dynamic, innovative team environment.
ASML: Be part of progress
We make machines that make chips – the hearts of the devices that keep us informed, entertained and safe; that improve our quality of life and help to tackle the world’s toughest problems.
We build some of the most amazing machines that you will ever see, and the applications to run them. Never satisfied, we measure our performance in units that begin with pico or nano.
We believe we can always do better. We believe the winning idea can come from anyone. We love what we do – not because it’s easy, but because it’s hard. At ASML we are always pushing technology further.
Students: Getting ready for the real-world
Teamwork is key within ASML. Our R&D team is more than 5,500 people strong and worldwide we form one big team with over 25,000 employees. These colleagues have 123 different nationalities and work at our major sites on three continents.
Dozens of diverse, interdisciplinary teams work in parallel to meet a challenging development schedule. In this inspiring environment, your colleagues may be sitting next door, or they could be thousands of kilometers away in a different country, or even working for a different company.
An internship at ASML is your opportunity to get to know this world and get a feel for that excites you most. Use your education, gain real-life working experience and explore the world of high-tech – all at the same time.
How will you be part of progress?