30+ days ago - req18327

CS - Field Service Engineer - Hsinchu

Customer support

Electrical engineering

In a nutshell

Location

Hsinchu, Taiwan

Team

Customer support

Experience

3-7 years

Degree

Master

Job Category

Electrical engineering

Travel

10%

Introduction

InHMI CS team, we bring together the most brilliant minds with variousbackgrounds, skills and competencies. We are one team to make everything ispossible.Join us to work together, tomake us grow.

Job Mission

Fieldservice focus on tool performance of customer fab. From system install tillwarranty end and contract start. Our daily with SMART method on fieldoperation. We co-work with different department to make high performancesystem on customer site

Job Description

1.Present Daily , Weekly , Quarterly ,and Annually Prevent maintainin customer side
2.Report abnormal tools status
3.Tool's Base line data collection and instant issue handling
4.On duty/On call sheet required
5.Should expect to spend more than 50% of the time inside the clean roomworking with mechanical and electrical equipment.

Education

1. Bachelorabove

2.Major in Computer Science andInformation Engineering/Electrical Engineering/Electronics Engineering.

Personal skills

1.Good communication and problem solving skills
2.Work well both in a team and as an individual
3.Good English capability in reading, writing and speaking

Context of the position

Supportand co-work with Field service engineer on customer service daily operation.

Other information

Positionwill require traveling to other city of Taiwan up to 10%. Home base isHsinchu, Taiwan.