30+ days ago - req19478

Senior UX Researcher

Research & development

Computer science & software engineering

In a nutshell

Location

Veldhoven, Netherlands

Team

Research & development

Experience

8+ years

Degree

Master

Job Category

Computer science & software engineering

Travel

10%

Introduction

As a Senior Usability Researcher, you will be responsible for the understanding and adoption of customer’s and user’s needs in the development of software products for professionals in the semi-conductor world

Job Mission

You are challenged to introduce and apply User Research and Validation practices in our existing Agile SW development processes, in communication and collaboration with UX designers and other stakeholders.

As Senior Usability Researcher you are expected to help the UX competence lead to implement User Centered Design and to pioneer in a heavily technology driven company.

Being a research specialist, you are positioned to understand both the customer’s elicit needs, as well as the (potential) competitive edge of our product better than most. For this reason, you are expected to be a strong influencer for the product’s business value.

Job Description

The core of your work will entail designing, conducting and analyzing quantitative and qualitative user research and validation for complex data driven process design products. You make concrete recommendations for further product development. You collaborate with UX designers, product architects, customer service and development and engineering (D&E) to make sure the findings of your research are integrated and that we are creating the right products for our customers, with the quality that they need.
Next to this, you will be pioneering to develop and embed user research practices into our product development processes.

Deliverables:

  • Providing high quality personas and descriptions of typical customer environments
  • Designing, conducting and analyzing quantitative and qualitative user research
  • Designing, conducting and analyzing validation studies for UX designs and product concepts
  • Synthesize and communicate research findings to inform business decisions through rich storytelling via presentations, reports, workshops and any other novel, creative approaches that you invent.

Education

Bachelor or Master Degree in interaction design, human computer interaction, psychology, cognitive science, or equivalent.

Experience

  • 8+ years of relevant user research experience in a corporate environment.
  • Previous experience driving research programs that have had a lasting impact on product and design decisions.
  • Previous experience in conducting research in Europe, US and Asia is a strong pre.

Personal skills

  • You are curious and inquisitive by nature
  • You are an effective communicator who is willing to prove yourself in a company with highly talented and opinionated individuals
  • You are able to act fast and pragmatically while keeping the high level overview, you keep a positive mindset regardless of the challenges that lay ahead of you
  • Excellent research and analysis skills.
  • Empathic mind that allows you to step into the user/customer’s shoes
  • Working knowledge of software development processes
  • Collaborative team player
  • Independent, Self-Motivated, pro-active thinker
  • Proficiency in English

Context of the position

The position is available withinthe group AD_PWC DE SW A Setup .

Other information