In a nutshell
Location
Linkou, Taiwan
Team
Customer support
Experience
3-7 years
Degree
Master
Job Category
Other technical job categories
Travel
10%
Introduction
Application engineer plays a unique role as technologyenabler to support our customer continuously development in lithography of semiconductorindustry
Job Mission
Applicationengineer supports ASML product in 3 phases:
- Businessdevelopment: translate customer requirement into potential businessdevelopment
- New productintroduction: new platform insertion in customer R&D / Pilot Fab
- High volumemanufacturing: sustain installed base machine for on product performanceissues
Job Description
• Help new productbusiness development include bridging D&E idea and customerrequirement/demand.
• Familiar with semiconductorlitho-process, optical & metrology mechanism, able to do on producttroubleshooting under time pressure
• Able tounderstand customer’s needs and clearly describe the issues that customer isfacing to internal stakeholders
• Act as theowner of customer requests and follow through. (customer interfacing, datacollection, 1st hand analysis, etc)
•Escalate/Communicate the issues to ASML experts in headquarter when neededwithout losing the ownership. Drive for progress and containment/solution
• Able work andcoordinate across departments to ensure smooth troubleshooting process
• Able to presentand report clearly during internal and external meetings.
Education
Master of Optical/Physical engineering, Material/Chemicalscience, Mechanical engineering
Experience
3 - 5 years insemiconductor industry, optical engineering
Personal skills
•ExcellentEnglish presentation and communication skills to interface internal (businessdevelopment managers, project leaders, management) and external customers(mainly execution and mid to high management level).
•Troubleshootingskill, basic project management
•Basicprogramming skill (Matlab) will be plus
Context of the position
This position isbased in Hsinchu, working together with leading edge semiconductor customer.To fulfill customer’s needs, Application engineer always looking forpotential improvement beyond current machine spec with supporting fromdifferent department (D&E/marketing/equipment engineering). Applicationengineer is creating value by integration of multiple professional area.
Other information
High qualitypeople are a key asset to our company. To recognize that, we offer highlycompetitive compensation and benefits packages to attract and retain the verybest people and let them share in the success that they build. Our rewardsphilosophy is to attract and retain specific professional knowledge andcompetencies within the company by offering a competitive package in localmarkets where ASML is active.