14 days ago - req21495

Sales Account Manager(or Representative)

Sales & marketing

Other job categories

In a nutshell

Location

Yokkaichi, Japan

Team

Sales & marketing

Experience

3-7 years

Degree

Bachelor

Job Category

Other job categories

Introduction

The Sales sector is responsible for all sales activities relative to customers. To ensure customer satisfaction with ASML products and services.

Job Mission

Manage Japanese customer accounts and coordinate all activities relative to these accounts. Ensure Customer Satisfaction with ASML products and services. This position is required native level Japanese Language and Fluent in English, both oral and written.

Job Description

Account Management: Manage customer accounts and coordinate all necessary activities to ensure customer satisfaction and account profitability. Develop and maintain customer relationship to support ASML’s position as the continued vendor of choice. Understand the customers –business, -processes and –key issues. Ensure that ASML’s capabilities are consistent with customer requirements and understood by both parties. Cultivate potential new customers and markets for ASML products.
Account Support: Work with Customer Support to contribute to integrated Customer Account Management. Chair and drive ASML Account Team activities. Coordinate and guide activities of all ASML departments as they relate to applicable accounts.
Strategy: Contribute to the development and execution of long term and short term sales strategies.
Sales Forecast: Routines sales forecast to ASML management. Gather and communicate customer and market information to ASML management and Marketing, to facilitate management decision making on pricing, marketing, etc.
Contracts: Negotiate contracts with customers within ASML guidelines. Manage order closure.
Administration and Communication: Ensure all quotations orders and all other customer communication to be handled promptly and accurate. Manage quotation- and sales order- processes for the applicable accounts. Monitor administration and follow up. Ensure proper communication on progress, Accounts, customer satisfaction etc.

Education

Bachelor degree in an engineering field, or equivalent business experience

Experience

Sales manager experience in the lithography process field or machine in semiconductor industry. (Min. 1 year)
Or field application experience in the lithography process field.(Min.5 years)

Personal skills

•Ability to conduct the operations of ASML departments to ensure integrated Account Management
•Strong oral and written communication skills and the ability to present concepts and influence others.
•Ability to analyze and draw conclusions from data or report information
•Search solutions for problems, create methodologies, mobilize resources to research objectives.
•Native level Japanese Language is required, Fluent in English, both oral and written. TOEIC 800 and above.

Other information

This position leads Engineering team and Business line in Japan and Netherland for customer account.