System Install Owner

Introduction to the job

Do you want to be responsible for monitoring and ensuring a smooth installation process of our advanced lithographic systems at our clients, all over the world? Become a system install owner at ASML and help to build some of the most amazing, complex machines that you will ever see! This means a lot of traveling (60- 80% of the time), continuous learning and being surrounded by many different cultures and work environments. Will you take on this life-changing opportunity?

In ASML the System Install Owner ideally is a role that offers a wide range of future opportunities, as many departments are in need of your expertise. However, due to the complexity of our machines we know that most of our experts need around three years to become the best. So, if you’re interested in shaping your career, ASML is a company you want to be part of and this job meets your skills and ambitions, you’re what we’re looking for, and vice versa. 

So, are you in possession of a technical bachelor's or master's degree? Apply now as a system install owner and directly contribute to decreasing the global microchip-shortage!

Role and responsibilities

As a System Install Owner you’ll be responsible of the installation process and focus on smooth cooperation between different stakeholders (e.g. ASML and mechanics, clients and their mechanics). It takes a healthy dose of social skills, strong stakeholder management and organizational sensitivity to become the ‘communications natural’ that ASML needs, as you’ll encounter different cultural influences.

You’ll be working for our TWINSCAN Factory (TF) which is responsible for the production of our DUV machines. The complete production process from build to installation takes place within this sector. The department in which you’ll be working is called: ‘TF (TWINSCAN) FAB (Factory) EX Install Operations’ and is – as a part of the TF Factory - responsible for the installation of these advanced systems in accordance with strict quality norms and customer needs.

As a System Install Owner you’ll:

• Prepare the installation in Veldhoven: be up to date about latest developments, chase quality issues in our factory and prepare the transfer of the system to the field;
• Oversee progress of installation on site: focus on cycle time, budget and assuring quality;
• Report on & drive progress of the installation;
• Develop and adjust daily plans: anticipate on progress and issues encountered;
• Ensure proper shift transfer: actual status, progress, escalation;
• Manage technical support and escalations: ensure clear description of the problems for 2nd/3rd line support, challenge action plans and choices received from support parties;
• Identify and address resource/help requests;
• Communicate with different stakeholders inside and outside your own department;
• Act as the independent direct link between the site and Veldhoven;
• Focus on continuous improvement and follow up on quality issues.

What do you offer?

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve. Being creative and working together is the only way to do that. To help us tackle the technical challenges we face, you'll need:

• A technical bachelor’s degree or master’s degree ( preferred mechanical engineering, electrical engineering, aerospace engineering, or similar )
• Working experience in a hands-on, international, technical environment (technical support, system performance, project engineering or management)
• Progress reporting - dealing with customers - able to work according to strict deadlines, without compromising on quality - field operations, or/and process improvement;
• Experience in coordinating a team of highly educated Install-engineers (in shifts);
• Know how to use MS Project and MS Office (Excel, PowerPoint).

Personal Skills

To further thrive as a system install owner, you’ll need the following skills:

• Excellent communication skills, also in English (verbal as well as written);
• Strong stakeholder management;
• Empathetic, process-oriented relationship builder;
• Excels under pressure;
• Customer focused;
• Action orientated.

What do we have to offer?

• A competitive base salary and full package of secondary benefits (read more in our labor conditions) ;
• A unique and challenging job;
• A work environment with an open culture and focus on results;
• Many opportunities for career growth;
• Courses and continuous training to develop your skills.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

As a system install owner you will be expected to work independently at local offices and customer sites mainly in day shift pattern, overseeing shift engineers working in various shift patterns and to travel up to 60% - 80% of the time.
 

In this position, you’ll need to access US-controlled technology, as defined in the United States Export Administration Regulations. If you apply, you must be legally authorized to access such US-controlled technology before the job starts.

What’s next?

If you’re still reading and as excited as you were at the top of this page, and if you meet our requirements there’s one more thing to do: hit the apply button! We’re looking forward to speaking with you.

Please add your complete, recent CV and cover letter for this position to your application. We can only process your application with the mentioned documents.

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