7 days ago - req23476

Manager Service Inventory Planning

Logistics & supply chain management

Logistics & supply chain management

In a nutshell


Veldhoven, Netherlands


Logistics & supply chain management


3-7 years



Job Category

Logistics & supply chain management




Are you the manager that brings performance management at the next maturity level to maximize output and quality of our Customer Supply Chain which is valuable for our customers and contribute to the profitability of ASML?

Job Mission

You will steer the service inventory management infrastructure to optimize ASML’s Customer Supply Chain performance together with the management team, operational team leaders and key stakeholders. You will be challenged on how your plans will improve inventory levels structurally within a unique and highly demanding environment where performance, availability and cost are driving forces. You will develop and implement new state-of-the-art reporting to drive and improve our supply chain performance.

Job Description

- Drive service inventory management infrastructure and maintain relationships with key stakeholders
- Meet set inventory targets
- Measure and report Customer Supply Chain performance and initiate improvement actions
- Connect the dots between the various projects to identify synergies and/or conflicts
- Drive implementation of performance improvement solutions
- Continuously improve information systems in line with performance management information/process needs


Relevant Master degree (e.g Industrial Engineering & Management Science, Business Administration, Supply chain or Engineering)


- 5-8 years relevant experience in a large international company (industry or consultancy), ideally Supply Chain, Engineering, Operations or Procurement background
- A tactical thinker with strong interpersonal and communication skills, decision making skills, change management skills, people management skills and project management skills
- Analytical and able to organize and prioritize workload
- Experience in operations research

Personal skills

- Leadership skills, drive for results, act under high pressure
- Result oriented, convincing
- Excellent professional communication in English.
- Pro-active and “can do” mentality
- Proficient Excel and Access skills

Context of the position

The Customer Supply Chain Management (CSCM) team is responsible for meeting service level agreements (SLAs) with customers. System downtime costs customers up to a million USD per day so SLAs are extremely tight, with downtime waiting for parts and tools limited to as little as 20 minutes per system per week. CSCM manages such challenges in a global network with thousands of unique spare parts and delivers true customer satisfaction through differentiated and affordable logistics services. ASML’s aggressive time-to-market strategy and increasing system functionality means machines are often upgraded at the customer during their lifetime. CSCM’s highly educated workforce drives planning and execution of the logistics aspects of commercial upgrades, field change orders, machine shipments and transfers.

Other information

Sourcing and Supply Chain Operations (S&SC-Ops) is an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. S&SC-Ops plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So S&SC-Ops must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base.