30+ days ago - req23668

Account Manager/Representative - HMI

Sales & marketing

Other job categories

In a nutshell

Location

Tokyo, Japan

Team

Sales & marketing

Experience

3-7 years

Degree

Bachelor

Job Category

Other job categories

Introduction

This position belong to HMI products lines. It is responsible for Sales account for Japanese customers. Japanese customer locates in Kyushu, Tohoku and various place in Japan.

Job Mission

This position manage Japanese customer accounts and coordinate all activities relative to these accounts. Ensure Customer Satisfaction with HMI products and services. This position is required native level Japanese Language and Fluent in English, both oral and written.

Job Description

Account Management: Manage customer accounts and coordinate all necessary activities to ensure customer satisfaction and account profitability. Develop and maintain customer relationship to support HMI’s position as the continued vendor of choice. Understand the customers –business, -processes and –key issues. Ensure that HMI’s capabilities are consistent with customer requirements and understood by both parties. Cultivate potential new customers and markets for HMI products.

Account Support: Work with Customer Support to contribute to integrated Customer Account Management. Chair and drive HMI Account Team activities. Coordinate and guide activities of all HMI departments as they relate to applicable accounts.

Strategy: Contribute to the development and execution of long term and short term sales strategies.

Sales Forecast: Routines sales forecast to HMI management. Gather and communicate customer and market information to HMI management and Marketing, to facilitate management decision making on pricing, marketing, etc.

Contracts: Negotiate contracts with customers within ASML/HMI guidelines. Manage order closure.

Administration and Communication: Ensure all quotations orders and all other customer communication to be handled promptly and accurate. Manage quotation- and sales order- processes for the applicable accounts. Monitor administration and follow up. Ensure proper communication on progress, Accounts, customer satisfaction etc.

Education

Bachelor degree in an engineering field, or equivalent business experience

Experience

Sales manager experience in the Metrology/Inspection or equivalent field or machine in semiconductor industry. (Min. 1 year)
Or field application experience in the lithography process field.(Min.5 years)

Personal skills

•Ability to conduct the operations of HMI departments to ensure integrated Account Management
•Strong oral and written communication skills and the ability to present concepts and influence others.
•Ability to analyze and draw conclusions from data or report information
•Search solutions for problems, create methodologies, mobilize resources to research objectives.
•Native level Japanese Language is required, Fluent in English, both oral and written. TOEIC 800 and above desired.

Context of the position

To be completed

Other information

This position locates in Tokyo, however it may be considerable to locates in Yokkaichi depends on Candidate situation and experience.


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