11 days ago - req24238

Business Administration | Data Science Internship: Measuring of “Global Support Model”

Computer science & software engineering

Data science

Other technical job categories

In a nutshell


Veldhoven, Netherlands


No experience (Student)



Job Category

Computer science & software engineering, Data science, Other technical job categories


Are you a Bachelor or Master student in Informatics, Business Administration, Data Science or Physics? Do you like working in a technical environment and enjoy working with data in a multi-cultural setting? Then this assignment could be interesting for you!

Job Mission

ASML Customer Support is responsible to service a global installed base of thousands machines in a 24x7 operation with ~5000 employees worldwide.
A new program called Global Support Model within Customer Support, is preparing our support organization for upcoming challenges.

Job Description

Within this Global Support Program, you will be tasked with measurement of several Key Performance Indicators across all platforms that Customer Support is supporting. We’ve defined 6 Key Performance Indicators for which we need to establish a baseline measurement and a method to perform these measurements each quarter. That will be the core of your project.
This is an unique opportunity to look behind the scenes of our global support organization and work with us to establish direction for future success of ASML’s Customer Support.


  • You are a Bachelor or Master student in (Industrial) Engineering, Informatics, Business Administration, Data Science or Physics.
  • You are self-driven.
  • You like to work in a technical environment and you enjoy working with data in a multi-cultural setting.
  • Excellent communication skills in English are required.

This is a bachelor apprentice/graduation or master apprentice. This internship is for 3-5 days a week and with a duration of 6 months. The starting date of this internship is as soon as possible.

Please note that we can only consider students who are enrolled at a school for the entire duration of the internship.

Other information

What ASML offers
Your internship will be in one of the leading Dutch corporations, gaining valuable experience in a highly dynamic environment. You will receive a monthly internship allowance based on your educational level and number of days per week, plus a possible housing or travel allowance. More information on the allowances can be found on our website. In addition you will get expert, practical guidance and the chance to work in and experience a dynamic, innovative team environment.

ASML: Be part of progress
We make machines that make chips – the hearts of the devices that keep us informed, entertained and safe; that improve our quality of life and help to tackle the world’s toughest problems.

We build some of the most amazing machines that you will ever see, and the applications to run them. Never satisfied, we measure our performance in units that begin with pico or nano.

We believe we can always do better. We believe the winning idea can come from anyone. We love what we do – not because it’s easy, but because it’s hard. At ASML we are always pushing technology further.

Students: Getting ready for the real-world
Teamwork is key within ASML. Our R&D team is more than 5,500 people strong and worldwide we form one big team with over 25,000 employees. These colleagues have 123 different nationalities and work at our major sites on three continents.

Dozens of diverse, interdisciplinary teams work in parallel to meet a challenging development schedule. In this inspiring environment, your colleagues may be sitting next door, or they could be thousands of kilometers away in a different country, or even working for a different company.

An internship at ASML is your opportunity to get to know this world and get a feel for that excites you most. Use your education, gain real-life working experience and explore the world of high-tech – all at the same time.

How will you be part of progress?