30+ days ago - req24342
Computer Science Internship (non-thesis): technical support within the Global Support Center
Computer science & software engineering
In a nutshell
No experience (Student)
Computer science & software engineering, Data science
Are you a bachelor or master student with background in Engineering or Computer Science? Do you have experience with SharePoint site design and Microsoft applications? Then this internship could be interesting for you!
The Global Support Center provides 24/7 remote technical support to our customers all over the world, addressing only the top 5% of complex issues. We are located in Taiwan, the Netherlands and the USA and have a wide range of nationalities represented on each continent all working closely together.
Our SharePoint page is the go-to portal for our own engineers and a business card for our colleagues in the field. It contains technical information, process descriptions and links to partner sites or knowledge libraries. With our organizations’ growth and development it needs to be redesigned to better represent our departments’ purpose and position within the Customer Support organization.
Additionally, a strategy is needed for Global Support Center internal way of working on how to handle, share and store data by using Microsoft collaboration tools (Teams, SharePoint, OneDrive etc.).
Within this internship, you will have to deliver a reflection of our departments mission and vision with a modernized, easy-to-access interface to our products, services and supporting processes.
- You have a background in Engineering, Computer Science or IT.
- You have experience with SharePoint site design and Microsoft applications.
- You have excellent communication skills. The assignment will involve cooperating with stakeholders located at all three of our locations, requiring to deal with cultural differences and aligning needs of people you are not able to all meet together.
This is an bachelor or master apprentice internship for 3-4 days a week with a duration of a minimum 6 months.
Please note that we can only consider students who are enrolled at a school for the entire duration of the internship.
Your internship will be in one of the leading Dutch corporations, gaining valuable experience in a highly dynamic environment. You will receive a monthly internship allowance based on your educational level and number of days per week, plus a possible housing or travel allowance. More information on the allowances can be found on our website. In addition you will get expert, practical guidance and the chance to work in and experience a dynamic, innovative team environment.
ASML: Be part of progress
We make machines that make chips – the hearts of the devices that keep us informed, entertained and safe; that improve our quality of life and help to tackle the world’s toughest problems.
We build some of the most amazing machines that you will ever see, and the applications to run them. Never satisfied, we measure our performance in units that begin with pico or nano.
We believe we can always do better. We believe the winning idea can come from anyone. We love what we do – not because it’s easy, but because it’s hard. At ASML we are always pushing technology further.
Students: Getting ready for the real-world
Teamwork is key within ASML. Our R&D team is more than 5,500 people strong and worldwide we form one big team with over 25,000 employees. These colleagues have 123 different nationalities and work at our major sites on three continents.
Dozens of diverse, interdisciplinary teams work in parallel to meet a challenging development schedule. In this inspiring environment, your colleagues may be sitting next door, or they could be thousands of kilometers away in a different country, or even working for a different company.
An internship at ASML is your opportunity to get to know this world and get a feel for that excites you most. Use your education, gain real-life working experience and explore the world of high-tech – all at the same time.
How will you be part of progress?