30+ days ago - req25035

CS - Field Application Engineer - Hsinchu

Customer support

Other technical job categories

In a nutshell


Hsinchu, Taiwan


Customer support


3-7 years



Job Category

Other technical job categories




Applicationengineer plays a unique role as technology enabler to support our customercontinuously development in lithography of semiconductor industry

Job Mission

Applicationengineer supports ASML product in 3 phases:
1. Businessdevelopment: translate customer requirement into potential businessdevelopment
2. Newproduct introduction: new platform insertion in customer R&D / Pilot Fab
3. Highvolume manufacturing: sustain installed base machine for on productperformance issues

Job Description

• Helpnew product business development include bridging D&E idea and customer requirement/demand.
•Familiar with semiconductor litho-process, optical & metrology mechanism,able to do on product troubleshooting under time pressure
• Ableto understand customer’s needs and clearly describe the issues that customeris facing to internal stakeholders
• Actas the owner of customer requests and follow through. (customer interfacing,data collection, 1st hand analysis, etc)
•Escalate/Communicate the issues to ASML experts in headquarter when neededwithout losing the ownership. Drive for progress and containment/solution
• Ablework and coordinate across departments to ensure smooth troubleshootingprocess
• Ableto present and report clearly during internal and external meetings.


Masterof Optical/Physical engineering, Material/Chemical science, Mechanicalengineering


3 - 5years in semiconductor industry, optical engineering

Personal skills

•ExcellentEnglish presentation and communication skills to interface internal (businessdevelopment managers, project leaders, management) and external customers(mainly execution and mid to high management level).
•Troubleshootingskill, basic project management
•Basicprogramming skill (Matlab) will be plus

Context of the position

Thisposition is based in Hsinchu, working together with leading edgesemiconductor customer. To fulfill customer’s needs, Application engineeralways looking for potential improvement beyond current machine spec withsupporting from different department (D&E/marketing/equipment engineering).Application engineer is creating value by integration of multipleprofessional area.

Other information

Highquality people are a key asset to our company. To recognize that, we offerhighly competitive compensation and benefits packages to attract and retainthe very best people and let them share in the success that they build. Ourrewards philosophy is to attract and retain specific professional knowledgeand competencies within the company by offering a competitive package inlocal markets where ASML is active.

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