30+ days ago - req25108

CS - EUV System Install Engineer - Tainan

Customer support


In a nutshell


Tainan, Taiwan


Customer support


0-2 years



Job Category





The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local Customer Support branches perform these tasks for the customers within the specific region.

Job Mission

To install leading edge lithographic systems, at the customer site, within specifications, on time, with quality exceeding the customer’s expectations.

Job Description

Work together with world-wide engineers at customer side .
Equipment Install Engineer requirements:
- Work safely and meet WW customers / ASML designated safety rules –regulations at all time;
- Assembles high quality complex products resulting in ASML finished products;
- Adjusts the assembled products according to the specifications;
- Perform complex adjustments, upgrades, and diagnose problems with limited support;
- Disassemble ASML products in accordance with established specifications;
- Install and de-installing ASML Machines in a clean room environment;
De-crating, transporting, and assembling high-tech lithography machines into the semiconductor fab;
- Testing the product for operation and functioning, with the help of test equipment and test protocols;
- Ability to perform highly sensitive procedures in a time sensitive and precise fashion;
- Evaluate and diagnose problems and make appropriate repairs;
- Observe and report about regular and/or on-going problems that occur in the construction of products or their operation;
- Pointing out and/ or solving technical problems during the work in consultation with the available resources in order to reduce interruption of production;
- Handle customer questions, requests and assist customers in a professional manner;
- Prepare written technical reports if required;
- Identifies and acts on Quality, Cycle time and Safety improving opportunities for ASML benefits;
- Work with co-workers (subcontractors, agents), customer & local field support, factory install engineers and relevant supporting team(s);
- Expected to travel 50 - 75% of the time to customers worldwide.


- BS degree (Engineering, Metrology, Mathematics, Mechanical, Mechatronics, Electronics, (Applied) Physics) or equivalent experience.

- Mechanical aptitude and knowledge of electronics and/or semiconductor processes.Knowledge of safety procedures required.

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