30+ days ago - req25425

CS - Field Application Engineer - Tainan

Customer support

Other technical job categories

In a nutshell


Tainan, Taiwan


Customer support


3-7 years



Job Category

Other technical job categories




Application engineer plays a unique role as technologyenabler to support our customer continuously development in lithography ofsemiconductor industry

Job Mission

Application engineer supports ASML product in 3 phases:
- Business development: translate customer requirement intopotential business development
- New product introduction: new platform insertion in customerR&D / Pilot Fab
- High volume manufacturing: sustain installed base machine foron product performance issues

Job Description

• Help new product business development include bridgingD&E idea and customer requirement/demand.
• Familiar with semiconductor litho-process, optical &metrology mechanism, able to do on product troubleshooting under timepressure
• Able to understand customer’s needs and clearly describe theissues that customer is facing to internal stakeholders
• Act as the owner of customer requests and follow through.(customer interfacing, data collection, 1st hand analysis, etc)
• Escalate/Communicate the issues to ASML experts inheadquarter when needed without losing the ownership. Drive for progress andcontainment/solution
• Able work and coordinate across departments to ensure smoothtroubleshooting process
• Able to present and report clearly during internal andexternal meetings.


Master of Optical/Physical engineering, Material/Chemicalscience, Mechanical engineering


3 - 5 years in semiconductor industry, optical engineering

Personal skills

•Excellent English presentation and communication skills tointerface internal (business development managers, project leaders,management) and external customers (mainly execution and mid to highmanagement level).
•Troubleshooting skill, basic project management
•Basic programming skill (Matlab) will be plus

Context of the position

This position is based in Hsinchu, working together withleading edge semiconductor customer. To fulfill customer’s needs, Applicationengineer always looking for potential improvement beyond current machine specwith supporting from different department (D&E/marketing/equipmentengineering). Application engineer is creating value by integration ofmultiple professional area.

Other information

High quality people are a key asset to our company. Torecognize that, we offer highly competitive compensation and benefitspackages to attract and retain the very best people and let them share in thesuccess that they build. Our rewards philosophy is to attract and retainspecific professional knowledge and competencies within the company byoffering a competitive package in local markets where ASML is active.

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