17 days ago - req26552

Project Leader

Customer support

Other job categories

In a nutshell

Location

Shanghai, China

Team

Customer support

Experience

8+ years

Degree

Master

Job Category

Other job categories

Introduction


In the highly innovative environment of Semiconductor Industry ASML customers are strongly driving the need high quality products. As a China CS Project Leader you are supporting the Customer Support quality roadmap and secure China CS focus on quality in order to meet and exceed customer satisfaction


Job Mission
As a MQT Project Leader, you will lead the deployment and execution of the quality roadmap for China CS. Responsible for improving or redesigning material handling process in CS to achieve the ASML Zero DOA ambition, drive a Quality mindset and reduce ASML cost.

Job Description
1. Execute and leads DOA, defect material intake and RCA reporting.
2. collect facts and figures and crate business for improvement
3. Drive the material process quality within the CS organization to improve profitability.
5. Lead and Execute material-related quality project for China CS
6. Deploy the quality behavioral vision and develop quality knowledge/awareness in CS.

Education
Master or Bachelor degree in Quality Management, Engineering, Science or Business Administration.

Experience

1. Field experience in Customer Support ASML is preferred
2. Good knowledge of quality management tools: 8D report, RCA, problem solving
4. Project management skills are preferred
Personal Skills

High focus on quality values
8+ years of working experience asa projectleader in cross-sector projects in a multinationalorganization
Familiar with semi industry product, process and way ofworking
Demonstrable experience of engagement with remote teamsand multi functions
Excellent social, coordination and communication skillsin both Chinese/English written and verbal
Pro-active attitude and takinginitiative
Project leadership with attention for people management
Result driven with excellent change management
Flexible and able to work in changing environments
Open for business travel in China


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