30+ days ago - req26842

Critical Parts Planner

Logistics & supply chain management

Logistics & supply chain management

In a nutshell


Wilton - CT, US


Logistics & supply chain management


3-7 years



Job Category

Logistics & supply chain management


ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Job Mission

The Critical Parts Planner plans and coordinates all critical parts, expedites in demand, and provides accurate supply plans to our demand planning colleagues;Including but not limited to expediting material, managing incoming orders, and the handling of daily customer escalations with a focus on customer service.

Job Description

  • MRP-integrity: Coordinate and maintain all outgoing Service spare demand in SAP.
  • Order preparation & control: Plan service orders for spares, taking into account all products, available resources (material and capacity), and the various demand-sources. Maintain and control service production orders for buy items. Interact with production planners, material planners, and procurement to meet customer demands and replenishment lead-times.
  • Daily escalations: Having the flexibility and ability to switch gears constantly to support daily emergencies and tasks that arise from our customers and the factory.
  • Recording: Daily/weekly reporting on department specific KPIs.
  • Reporting and communication: Anticipate problems and proactively communicate across various departments to solution. Report on production progress, delays and causes. Initiate actions to correct deviations from planning, taking the necessary escalation steps.
  • Inventory analysis: Monitor and track inventory levels to ensure efficient stock counts (scrap inefficient inventory, excess inventory analysis). Supervise Aged WiP certifying service production orders remain on-time.

The holder of this position reports to the WF CS Logistics manager.


BA/BSdegree preferred, or equivalent experience.


  • 3 to 5 years experience in materials, inventory control, customer service or production planning.
  • The candidate is an analytical, results oriented, flexible, team-worker with excellent communication skills. Has exceptional time management skills and is customer driven.
  • Must be able to congenially work in a fast paced environment, handle pressure, multi-task, problem solve, and remain organized.
  • SAP a plus.
  • Microsoft Office.
  • Awareness of Lean Manufacturing practices.
  • APICS.

Personal skills

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.

Other information

Role within Office


  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE AA M/F/Veteran/Disability