29 days ago - req26987

Mechanical Install Engineer - Entry Level

Customer support

Mechanical engineering

In a nutshell

Location

Chandler - AZ, US

Team

Customer support

Experience

0-2 years

Degree

Bachelor

Job Category

Mechanical engineering

Travel

80%

Introduction

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon

Job Mission

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. By participating in our extensive development program you will connect with a talented group of cohorts who will experience the journey with you. By the end of the program, you’ll be prepared to diagnose and solve complex problems on our machines and embark on an exciting career at ASML.

As ASML continues to grow, we recognize that acquiring and developing talent for the future is critical for our success.The Engineering Development Program (EDP) in an investment in our employees and is designed to accelerate the development of early career engineers at ASML. This structured program is 2-3 years in length and is focused on the development of both technical skills and personal leadership.The program starts with an intensive in-person kick-off event, opportunities to meet & engage with ASML leadership, learn the business, and ultimately sets the foundation for a career at ASML.

Job Description

  • Install and de-install equipment at customer’s locations, includingequipment with new features, unload components, inspect for damage andassemble/ disassemble
  • Preparation for install and de-installs, to include cable pulls, drainand dry, terminating or de-terminating connections, tool load ins/outincluding inventory, inventory of materials needed.
  • Analyze applicability, accuracy and adherence to design specifications.
  • Evaluate and diagnose problems and make appropriate repairs.
  • Expediently escalate issues to supporting resources when necessary.
  • Work with co-workers, customer & field support in isolating and solving problems.
  • Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
  • Train customers in use and routine maintenance of equipment.
  • Answer customer questions and assist customers in a professional manner.
  • Act as a resource for users on routine malfunctions.
  • Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
  • Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis.
  • Provide appropriate support and assistance to less experienced ASML personnel as necessary.
  • The work requires to work night and weekends.
  • Typically will work 12 hour shifts.

Education

Position requires a BS degree in a Technical Field or equivalent experience

Experience

  • 0-2 years working experience.
  • Knowledge of semiconductor industry is preferred.

Personal skills

  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads.
  • Result driven-demonstrate ownership & accountability
  • Identifies bottlenecks and drives improvements
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication
  • Ability to establish and maintain cooperative working relationships with co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.
  • Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software.
  • Demonstrate experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.

Context of the position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position is a safety-sensitive position requiring the ability to operate heavy/complex machinery and work in a safe and alert manner
  • While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • The employee is required to move around the campus.
  • The employee will lift and/or move up to 50 pounds.
  • Will require travel up to 80% dependent on company needs.
  • Will be required to work compressed work week as long as there is business need.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work under deadlines.
  • The environment generally is moderate in temperature and noise level.
  • Must be able to read and interpret data, information, and documents.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Willingness to continue learning and growing in a professional environment is necessary.
  • Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
  • Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.
  • Position works under the direction of a Manager, Supervisor, or Sr. Engineer

Other information

  • Willingness to continue learning and growing in a professional environment is necessary.
  • Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
  • Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.
  • Position works under the direction of a Manager, Supervisor, or Sr. Engineer.
  • Position will require travel up to 70%.
  • Position will require access to customer site locations.
  • Ability to work flexible shifts including nights, weekends and holidays.

Responsibilities:

  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

EOE AA M/F/Veteran/Disability


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