30+ days ago - req27807

Technical Writer

Customer support

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In a nutshell


Shenzhen, China


Customer support


0-2 years



Job Category

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Job Mission:
We are seeking an experienced Technical Writer for a full time position to be located in our Shenzhen, China office. You will update and maintain documentation in US English for a highly sophisticated engineer and developer audience in the semiconductor industry.
Job Description:
Write and edit high-quality single-source product documentation authored in DITA XML using Oxygen XML Author, Adobe structured FrameMaker, and Microsoft Word, integrated with the Bluestream XDocs Component Content Management System (CCMS).
Publish documentation in PDF using Adobe Acrobat.
Coordinate internal reviews of the product documentation.
Collaborate with other writers and the product engineering, development, customer support, and product marketing teams to improve product documentation.
Generate online help and Hover Help.
BS/BA degree required in English, Communication, Technical Writing, Software, Computer Science, or other related degree.
At least 2 years’ experience writing and editing product documentation for technology products.
Experience using at least one professional authoring tool, such as oXygen, Adobe FrameMaker, and Madcap Flare.
Basic understanding of DITA.
Familiar with Microsoft Word, PowerPoint, and Excel.
Excellent written and verbal English communication skills. No gap to communicate with native US English speakers.
Strong attention to detail.
Ability to prioritize and multitask.
Desirable Skills:
Experience using any XML authoring tools with DITA.
Experience with structured FrameMaker 12 or later.
Ability to develop and maintain a large number of DITA files, ditamaps, and bookmaps.
Experience using Adobe Illustrator or Adobe Photoshop.
Experience generating output using DITA Open Toolkit (DOT).
Experience writing and editing product and service documentation for chip design and manufacturing products in the semiconductor industry.
Experience working with off-site authors and subject matter experts (SMEs), including editing content created by English as a Second Language (ESL) speakers.
Experience using Simple English or Basic English to document complex concepts for ESL audiences.
Familiar with Atlassian applications, including Jira, Confluence, Bitbucket, and Bamboo.
Can read C++ and Java code, and understands how to format code.
Other Information:
EEO/AA (W/M/Vets/Disability) Employer

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