30+ days ago - req29043

System Pre-Install Design Project Lead

Customer support

Other technical job categories

In a nutshell


Hillsboro - OR, US


Customer support


3-7 years



Job Category

Other technical job categories


ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ and San Jose, CA.

Job Mission

Own, contribute and drive site readiness, process improvements, and organizational improvement projects on behalf of the CS organization to drive the introduction of ASML products.

Job Description

The Project Lead (System Pre-Install Design) will be the primary point of contact to internal and external customers regarding the customer facilities required to support ASML products (DUV, EUV, & Metrology).They will also be the single point of contact to all internal organizations that provide information to the customer or need information from the customer regarding support facilities.Primary deliverables include arranging the delivery of the ASML Requirement packages, system upgrade/FCO facility requirements, feedback to internal customers regarding facility needs/capabilities, and support the interpretation of customer design data internally.

Customer interface:

  • Manage all communication with the customer.
  • Drive customer needs internally.
  • Manage customer expectations.
  • Find alternative solutions that meet customer needs while simultaneously meeting ASML business requirements.

Plan and Prioritize:

  • Creates and uses detailed project plan (deliverables, why, who, when, how, what).
  • Clearly defines deliverables for project members.
  • Defines clear and quantifiable priorities.

Manage Project Structure:

  • Is able to identify resources needed for proper project delivery and escalates when not available.
  • Is able to make planning based on available resources.
  • Is able to challenge the assignment and agree on SMART deliverables.
  • Manage project meetings.
  • Has regular progress reporting to stakeholders/sponsors/project team.
  • Understands proper escalation paths and solve basic road blocks.

Delegate and Follow Up:

  • Allocates work and appoints owners to logical "buckets" of deliverables in line with team structure.

Manage Risks and Customer Requirements:

  • Is able to assess and address risk based on input project members.
  • Is able to understand operational risks within own scope.


Bachelors’ degree in an Engineering discipline such as Mechanical, Electrical, or Structural, or equivalent experience.

Masters’ Degree highly preferred.

PMP Certification helpful.


  • 3-7 years Project Management experience working with challenging, highly technical, large budget projects with a lot of moving parts.
  • Semiconductor or similar complex technologies experience required
  • Detailed understanding of Semiconductor FAB facilities would be advantageous.
  • Vendor contract set up and management.
  • Fluent in reading and accurately interpreting technical, facilities drawings and blueprints.
  • Exemplary Account Management skills with highly advanced experience interfacing with customers as well as being adept at utilizing diplomacy, direct and clear communication.
  • Experience developing strategies to address controversial topics with customers.
  • Able to resolve issues using root-cause analysis and timely reporting
  • Excellent written and verbal and listening communications skills.
  • Able to independently create and deliver customer ready presentations.
  • Experience with AutoCAD is required.
  • Experience and proficiency using Microsoft Office Suite (Excel, Power Point, Word, etc.).
  • Willing to work within a clean room and all supporting areas.

Personal skills

  • Professional, with excellent written, verbal and listening communications skills.
  • Ability to remain level-headed and objective under customer scrutiny and tight deadlines.
  • Able to convince, inspire and motivate people.
  • Possess the ability to lead multiple interdisciplinary teams to manage the project execution.
  • Able to manage project structure using project management tools,delegate tasks and follow up.
  • Must able to work independently and also effectively as a member of a team.
  • Ability to thrive in a fast-paced environment.
  • Able to provide authoring support for the documentation.
  • Able to explain the field issues via technical illustrations.
  • Ability to embrace changing work schedules based on project stage and customer needs.

Other information

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.

  • Customer site requires ASML employees to be fully vaccinated against COVID 19, barring an approved medical or religious exemption.
  • Frequent travel to the customer site
  • Able to work in a clean room
  • The employee is occasionally required to move around the campus.
  • The employee may occasionally lift and/or move up to 20 pounds.
  • This position will require domestic travel (up to 50%) to the customer sites with short notice.
  • May require international travel dependent on company needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work well under deadlines.
  • The environment generally is moderate in temperature and noise level.
  • Must be able to read and interpret data, information, and documents.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.

EOE AA M/F/Veteran/Disability