In a nutshell
Location
Veldhoven, Netherlands
Team
Customer support
Experience
3-7 years
Degree
Bachelor
Job Category
Mechanical engineering, Other technical job categories
Travel
10%
Introduction
Are you interested in a dynamic and international field of developing technical learning solutions? Then this might be an exciting opportunity for you!
Job Mission
The ASML Customer Support (CS) department is the crucial link between Development & Engineering (D&E) and customer needs. CS department is responsible for the installation, qualification, repair and maintenance of the ASML systems at our customers’ sites. To provide excellent support to the customers, all CS engineers need to be trained on the latest technologies and software. The CS Global Training Center (GTC) develops and delivers technical learning solutions through 1000’s of training events yearly worldwide for the CS engineers. The CS GTC department has training facilities in Veldhoven, Taiwan, San Diego and Korea.
Job Description
As a Technical Training Developer for the TOP competence you will be responsible for developing high quality technical training. All our trainings will be developed and delivered based on the ADDIE phases: Analyze, Design, Develop, Implement and Evaluate. As a Developer you will:
- Analyze the learning need from the field engineers. For this you need to build a network in the field and collect all their learning needs for the TOP-competence.
- Design a learning solution. We make use of the latest and greatest learning methodologies, e.g. Virtual Reality and Software Simulations.
- Develop all needed training materials. This is including classroom presentations, exercises, real life cases, hands-on instructions, trainee workbook, trainer guide, etc.
You will work with different disciplines and departments within the company (D&E, CS-NPI, CS-CE) to develop the training content for new products which will be released to the CS organization.
The main projects you will work on are the EXE5000 and the NXE3800.
As an Instructor you will deliver L3-training to second line Field-engineers, this is currently a 3 weeks training delivered in VHN. This training contains hands-on training at our own training system in building 5, as well as classroom training.
Education
Bachelor degree within mechanical engineering or other engineering field
Experience
Experience within a semi conductor company or manufacturing environment.
Technical knowledge is more important than learning and/or training knowledge (motivation why this position and within training is required, when there is no training experience).
Personal skills
Do you match the below skills?
- A technical Bachelor or Master degree
- TOP-competence knowledge
- Affinity with developing and delivering training
- Team player
- Good communication skills
Context of the position
You will have the opportunity to work with the latest High Tech technologies within a dynamic, international field. Within the ASML Global Training Center we have trainees from all over the world and we deliver and develop technical trainings in different locations like Taiwan, Korea, China and USA.
Other information
When applying, please upload both a resume (English) and motivation letter (English) for this specific position
Here are some links you can follow to better understand what ASML is about:
- https://www.youtube.com/channel/UCIT9d3JjHEnsVi_w9guSXvA
- www.asml.com
- https://www.linkedin.com/company/asml/