30+ days ago - req29716

CRE - Soft Service Specialist - Hsinchu

Other corporate functions

Real Estate

In a nutshell

Location

Hsinchu, Taiwan

Team

Other corporate functions

Experience

3-7 years

Degree

Bachelor

Job Category

Real Estate

Travel

30%

Introduction

Do you have experience of employee relations communication? Are you good at human resource management, plant general affairs and facility management, space planning and administrative general affairs resource integration multiple and cross-function experiences? If so, we are looking for you,welcome to join our world-class FM team

Job Mission

The purpose of the Soft Service Specialist with the role of transition specialist is to develop, maintain and execute the service concept for all the buildings, services and work environments of ASML in the region. Also to develop and deploy a change approach for introducing, transition and implementing new work place concepts. This related to work places, employee services. All of this based on and executed within CRE’s strategic pillars (Safety, TCO, Flexibility, Business Alignment, Wellbeing and Sustainability). Soft services specialists are responsible for managing the soft services in the region (TW/SG)

Job Description

*Translate the vision on services and workplaces to requirements for soft services management for ASML. Include relevant themes like wellbeing and sustainability and translate these to service requirements, service delivery plans and supplier
contracts for supplier.

*Together with expert suppliers make a translation of the vision and needs of the business to polices, guidelines and process for soft services in alignment with the requirements. Together achieve the best-fit approach balancing the required performance and service levels yet considering aspects like risks/criticality and costs.

*Together with CRE Business partners (CRE Regional Facility Manager and the Delivery & Supply Soft Service Manager) ,Act as overall advisor and communicator for various soft service aspects, collect the needs of the business and employees in order to determine the best-fit service delivery plans.

* Establish and optimize the soft services processes of effective service delivery to assure that all services related to the workplace.

*Support the Regional Housing & Workplace Manager with the development of the (long term) transition management strategy.

*Responsible to manage the OPEX /CAPEX budget for the related scope. Building the operating budget and logic allocation of budget in the supply chain together with Contract & Supplier Managers.

Education

Bachelor / Master degree in business administration, hospitality management, facility management or similar.

Experience

*At least 5~7 years of relevant experience in an international high tech industrial environment
*3 – 5 years of managerial experience
*Multiple and cross-function senior experiences are preferred in human resource management, site service, and general administration management.

Personal skills

• Communicative and advisory skills
• Result-driven & problem solving (tool & skill)
• Strategic mindset & vision (long term planning)
• Stakeholders management (establishing effective networks)
• Creative & Innovation & accountability
• Judgement and informed decision

Context of the position

To best enable ASML’s vision, CRE Region TW/SG part of the CRE organization, strives to contribute to an appealing, attractive and comfortable working environment for ASML employees and visitor. Our joint CRE strategic pillars Safety, TCO, Flexibility, Business alignment, Wellbeing and Sustainability guide us in our plans and activities.

The purpose of the Soft Service Specialist with the role of transition specialist is to develop, maintain and execute
the service concept for all the buildings, services and work environments of ASML in the region. Also to develop
and deploy a change approach for introducing, transition and implementing new work place concepts. Theis related
to work places, employee services. All of this based on and executed within CRE’s strategic pillars (Safety, TCO,
Flexibility, Business Alignment, Wellbeing and Sustainability).
Soft services specialists are responsible for managing the soft services in the region (TW/SG)

Other information

The scope covers the region of Taiwan, Singapore and Malaysia. In future to support rest of Asia Region
Fluent in English (spoken, written) is a must


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