30+ days ago - req31261

Global Operations Manager F&M

Other corporate functions

Real Estate

In a nutshell


Veldhoven, Netherlands


Other corporate functions


8+ years



Job Category

Real Estate



Introduction to the job

The department Corporate Real Estate (CRE) is the Landlord of all ASML offices and industrial sites worldwide. We facilitate ASML employees, our factories, customers, suppliers and visitors to provide optimal working conditions in a safe and comfortable environment.
The Corporate Real Estate Organization is responsible for new build, rebuild, operation and maintenance of the ASML infrastructure, installations and buildings.
We are currently looking for a seasoned Global Operations manager to ensure business success' now and for the future.

Role and responsibilities

The Global Operations Manager is responsible for directing and supporting local CRE teams outside of Veldhoven to ensure operational excellence (Safety, Total Cost of Ownership(TCO), Flexibility, Business alignment, Wellbeing and Sustainability) and to develop this into the desired maturity levels, where relevant based on global standards. The Global Operations Manager is, together with the Regional Facility Manager, in the lead to translate both operational and change priorities in a priority planning, business cases and budgets and to ensure implementation of these changes in a complex and ever-changing environment in adherence to the plan and other criteria such as performance, KPI’s, risk, compliancy and functional criteria.

The Global Operations Manager has knowledge of a complex portfolio with an extensive and great diversity of products and services in Facilities & Maintenance management and acts as a generalist and linking pin in the entire CRE organization connecting and streamlining various initiative.

Key Areas of Responsibility (KAR’s)

Strategic planning process:
-Responsible to drive the strategic planning process of CRE F&M by inventory of business requests (together with business partners), collecting relevant trends and developments and setting quality standards (and how to achieve these) together with competence center.
-Translate strategic themes and opportunities and threats into a vision for the entire portfolio for the medium and long term. Determine the strategic objectives for the portfolio and elaborate in a portfolio plan with a roadmap.
-Translate ASML strategic plans (housing plan, utilities master plan, industrial master plan etc.) to CRE F&M implications and develop and deploy a global CRE F&M strategy (development goals, changes, resources) to further innovate and develop products/services and translate to global standards and solutions.
-Responsible to derive long term and short term activities from the strategic plan and drive the investment and program plan in order to make the changes happen in time and against required output/performance (f.e. TCO, uptime, performance requirements from competence center etc.).
-Together with expert colleagues translate strategic objectives in targets and performance setting for CRE F&M quality (f.e. uptime, performance of assets, quality standards, capacity of assets etc.) and translate to KPI’s and manage the measurement/control mechanisms to monitor and manage compliancy.

Global uniformity:
-Develop and implement global uniformity by sharing knowledge, best practices, formats and systems.
-Establish a global reporting system in which performance can be managed in a (global) uniform manner, contributing to global F&M and CRE reporting.
-Support and coach peers to establish professional ways of working.
-Provide insights in the international supplier market in the field of F&M and/or support local sites with developing their sourcing strategies.
-Support in the rollout of CRE data management systems globally (f.e. Planon)

Program management:
-Determine the approach towards global planning of projects, project execution and allocation of budget and the sourcing plan, f.e. assign projects to internal project teams, (key) suppliers etc.
-Initiate the change plan by conducting thorough pre-analysis, studies and business cases in order to prepare decision-making and to set the output targets, timelines and budget plan.
-In change plan, identify and analyse needs from involved or impacted stakeholders and linkages to other projects to define project scope and objectives. Connect all required expertise in order to determine a solid and feasible project brief and timelines.
-Act as ‘client’ towards the internal CRE Projects team to execute changes, by claiming resources and managing the project brief towards the project leader (desired result/output and timelines).
-Manage risk, compliancy, quality and functional criteria (in alignment with competence experts) in order to ensure successful outcome of the program or project(s). Coordinate solutions from an integrated, helicopter view, taking into consideration the full chain of delivery and (strategic) planning.
-Act as the end-responsible person and/or in the role of steering committee, senior user, sponsor, quality assurance or project executive in order to give (strategic) directions to the project team that is responsible for execution of (parts of) the required change.

Stakeholder management:
-Strategic alignment; continuously informed about changes in the organization and business of ASML to understand needs and predict/anticipate on changes in needs and capacity (together with CRE Business Partners).
-In alignment with CRE Business Partners, inform business stakeholders about impact and progress of projects and programs and ensure coordination between activities (if necessary together with project managers).
-Derive a forward-looking plan and planning for business stakeholders (together with the Business Partner) in order to inform them about planned changes with (possible) impact on their operations.
-Contribute to strategic reporting and (feasibility) advice substantiated with solid business cases (for example to board, senior leadership, stakeholders of business lines, industrial board etc.)

Innovation and product development:
-Initiate the development of complex concepts and products, innovations and co-productions; determining and monitoring the framework for asset management and facilities services.
-Initiate thematic programs (f.e. sustainability, performance upgrades, predictive maintenance, data management solutions, system implementation etc.) that give impulse to delivered quality by CRE F&M and to ASML business objectives.
-Conduct/manage feasibility studies and investigate possible solutions for opportunities in relation to cost impact and quality benefits (f.e. use of sensors, new technologies, data tools etc.).
-Explore market opportunities, innovations and consult the market or peer organizations to drive initiatives that support, enhance or elevate CRE F&M quality.
Connect with other CRE functions for optimization of products, processes or performance locally or with global scope.

-Calculate (or have calculated) business case for change plans and cost estimates for impact on the maintenance organization considering balance between risks, performance and costs (TCO).
-Validate offers of suppliers in order to determine compliancy with required quality and output specifications.
-Able to develop and oversee opex budget to be able to successfully drive the program

Education and experience

- Master or Bachelor+ education in the field of industrial, mechanical, installations engineering or business administration (in case of the latter with proven experience in industrial environment).
- Experience in influencing decision making in a matrix organization.
- At least 5-8 years of similar experience in complex (industrial) environment in an international context.


- Decision Quality (drive solid business cases, manage decision making process and being decisive)
- Manages complexity
- Strategic mindset
- Drives results
- Directs work
- Ensures accountability
- Collaborates
- Ownership
- Optimises work processes
- Analytical and problem analysis/problem solving
- Flexible and stress-resistance
- Focus on market opportunities

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

This position has a big travelling component (50%)
Only applications via the system will be taken into procedure.
Please make sure to apply by uploading your resume and cover letter.

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