15 days ago - req31396

Business Manager

Sales & marketing

Other job categories

In a nutshell

Location

San Diego - CA, US

Team

Sales & marketing

Experience

3-7 years

Degree

Bachelor

Job Category

Other job categories

Travel

30%

Introduction to the job

This position is focused on development of compelling business cases and support of the customer account teams. You will be part of the Global Account Management team that is enabling sales/account management and business development leaders to make data-backed business decisions to drive performance and increase efficiencies, aligning resources and activities with the defined priorities while improving the sales process through better measurement and execution. Interacts with headquarter functional groups (Installed base products, product marketing field service, reliability, administration) to address issues, actions and market opportunities, as required. This position may or may not be regional or customer specific focused or may support a broad range of regions and customers for a specific area of the business.

Role and responsibilities

  • Tactical support for account management andbusiness development
  • Driving customer commitment action tracker closure
  • Responsible for CSD customer meeting prep (notifications, logistics) and working with Marketing and Business Development to ensure material preparation and review
  • Development of business cases via deal process and generation of compelling customer proposals
  • Owns validating agreed to terms with approved deal and working with contracts to create final contract
  • Owns validating on/off boarding requests and getting approval
  • Responsible for managing weekly account prioritization and driving executing to prioritized tasks
  • Owns validating deal assumptions and working with finance to create deal financials
  • Analyze and streamline business processes and tools used in sales / account management(tool and upgrade forecasting, account reviews, account strategies, quarterly/ semiannual customer reviews, etc.)
  • Develop and implement a customer intimacy alignment process and scorecard with initiatives to improve metrics throughout the year
  • Manage and contribute to the continuous improvementof the cross-functional customer commitment tracking SharePoint system
  • Collaborate with Account Management staff to develop enhanced acct management processes with measurables to drive responsibility, authority and accountability closer to the customer
  • Training and direct engagement with Account Directors and Managers to ensure processes are adopted and continuously enhanced
  • Implement any other new corporate processes for the Account Management Department as needed
  • Upgrade forecasting process
  • Travel – domestic and international – up to 25%
  • Flexibility in work hours as some of our customers are 7 / 24 – 365.

Education and experience

  • Requires a minimum of a Bachelor’s Degree in a Technical or Business Related discipline or equivalent combination of education and experience. Education in a technical discipline is a plus.
  • A minimum of five to seven (5– 7) years of experience in sales, business management, account management, marketing or product management. Preferably in the semiconductor capital equipment or service business.
  • Strong competence with the various tools, procedures used to accomplish the job. i.e. – MS Programs, SharePoint, etc.
  • Front-end semiconductor process technology knowledge a plus.
  • Skilled in business development and creating business proposals.
  • Ability to analyze and streamline business processes.
  • Experience in driving customer needs, being proactive and understanding customer requirements ahead of time.
  • Ability to train others and be trained on new processes, etc., with new and existing customers.
  • Cross functional experience in a large organization, multi-national, fast paced industry.
  • Familiar with our customers use and or requirements of their capital equipment. Should know semiconductor equipment usage, familiar with customer fabs.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication, both written and verbal.
  • Ability to establish and maintain cooperative working relationships with co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel (specify domestic and/or international) dependent on business needs – specify percentage of travel.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.

EOE AA M/F/Veteran/Disability

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