Supply Chain-Supplier Quality Manager

Sourcing & Supply Chain

Logistics & supply chain management

Other technical job categories

In a nutshell

Location

Veldhoven, Netherlands

Team

Sourcing & Supply Chain

Experience

8+ years

Degree

Master

Job Category

Logistics & supply chain management, Other technical job categories

Travel

10%

Published: 30+ days ago Job ID: req36669

Introduction

Are you our new Quality Supplier Manager, that will engage our suppliers to drive for Zero-Defects and the next level of Supplier Quality Performance? Do you combine an analytical mind-set with a hands-on approach? While making it happen, can you juggle several balls at once? Then the job of Quality Supplier Manager might be something for you!

The Quality Supplier Manager (QSM) works in the department Sourcing and Supply Chain Management representing ASML’s Quality logistics interface to its supply base, responsible for the Material Availability for our ASML factories.

With today’s complex multi-tier supply chains, this is only possible by creating full transparency in the chains and flexibility at suppliers. Here over 100 chains are managed up to seven tiers deep, addressing potential bottlenecks and supply risks before they impact our customers. It must handle the increased complexity of ASML’s systems while reducing cost of ownership for customers.
To do this, the supply chain- and logistics engineers work with suppliers to continuously reduce cycle times for components, modules and assemblies, increasing supply chain flexibility and customer value.
Also the suppliers’ quality, flexibility, cycle time reductions, move rate compliance and on-time delivery reliability are monitored, driving supplier development in all areas. This to ensure ASML’s supply keeps pace with technological developments and can adapt to changing market conditions.

Job Mission

As a Quality Supplier Manager you are:

  • Responsible for the management of Quality and Operational Performance of a selected number of Key Suppliers,
  • The Quality interface between the supplier and ASML. You will work with suppliers and ASML Stakeholders to find structural solutions to Material Quality Non-Conformities. In this way driving the Business Process Improvements and managing and closing the loop with the ASML Stakeholders.
  • Member of the multi-disciplinairy Supplier Account Team, that strategically manages these Suppliers (SAT team).
    Key focus Quality areas are Quality Management Systems, Operational Excellence, Quality Control, Complaint Handling, Configuration and Change Management (All related to Quality elements as stated in the QLTCS* Supplier Profile)

Main focus areas:

  • Supply Chain Quality optimization and development
  • Driving suppliers to a a pro-active and Zero Defects Mindset
  • Perform (Business) Process Improvements
  • Enable accelerated learning

Job Description

As a QSM you manage your Suppliers’ Performance on Product Quality. This according to specifications and in adherence to various quality agreements. You make sure that your supplier delivers and executes according to the existing agreements. If required, you drive changes in the Supplier Quality Management processes to ensure the future’s quality of the product.

While using your knowledge in quality management, analytical thinking, professional network and excellent people skills, you will be responsible for the following:

  • Quality Assurance: Improve supplier quality performance by driving execution of existing quality agreements and improvement actions by your Suppliers, as well as triggering internal actions for changes in product or process design to eliminate Material Notification (MN’s) and Deviation Notifications (DN’s);
  • Participate in Supplier Audits to identify gaps in supplier quality management system against ASML Supplier Profile requirements. You manage the supplier to define and execute Improvement Plans to structurally resolve open items and de-risk the supplier;
  • Coaching the Supplier to use ASML designed systems (e.g. portals) and processes, procedures, quality tools and techniques to increase supplier maturity level;
  • Validation and acceptance of Product Readiness (quality) to be released towards volume operations;
  • Ensure execution of supplier related Issue Resolution: MN’s, DN’s, AIR (ASML Issue Resolution);
  • Ensure that the definition and execution of the Supplier Quality Roadmap is in line with ASML quality performance ambitions;
  • Leading quality escalations and organizing cross sector teams, including supplier, for solving disturbances in the factory and field, due to material quality

Education

You have a Master’s degree in Engineering (Electrical, Mechanical, Chemical, Optical, Industrial) and a Green or Black Belt / Lean Six Sigma experience including tooling (e.g. SPC, FMEA, 8D)

Experience

  • Experience in managing Supplier on Quality Performance, preferably in complex High-Tech and low volume industry
  • Experience in Quality Improvement & Operational Excellence in Manufacturing environment
  • Experience in participating in improvement projects across the Supply Chain
  • Experience in auditing (ISO 9001:2015 or equivalent), quality tools 
  • Experience in complex work environment with multiple stakeholders

Personal skills

  • Customer Focus
  • Decision Quality
  • Ensures accountability
  • Action oriented
  • Plans and aligns
  • Drives results
  • Collaborates
  • Communicates effectively
  • Interpersonal savvy
  • Manages complexity
  • Persuades
  • Manages ambiguity

Context of the position

  • The organization you’re working for consists of 30+ QSMs, 30+ LSMs (Logistics Supplier Managers) and 70+ OSCs (Operational Supplier Coordinators);
  • Internal: As a member of the ASML Supplier Account Team (SAT) you work closely together with the Sourcing Lead (SL), the Logistics Supplier Manager (LSM) and Technical Supplier Manager (TSM)/Supplier Quality Engineer (SQE).
  • External: Quality management supplier counterparts and depending on complexity, supplier managing directors.
  • Stakeholders: Suppliers, Strategic Sourcing and Procurement, Global Quality, Development & Engineering, Factory, Field representatives

Other information

The Quality Supplier Manager is taking care of ASML’s inbound logistics and is part of the Sourcing & Supply Chain organization. It represents ASML’s logistics and quality interface to its supply base, responsible for Materials Availability for ASML’s factories and service departments. In today’s complex multi-tier supply chains, this is only possible by creating full transparency in the chains and flexibility atuppliers. We manage over 100 chains up to seven tiers deep, addressing potential bottlenecks and supply risks before they impact our customers. It must handle the increased complexity of ASML’s systems while reducing cost of ownership for customers. To do this, the supply chain- and logistics engineers work with suppliers to continuously reduce cycle time for components, modules and assemblies, increasing supply chain flexibility and customer value. The department also monitors suppliers’ quality, flexibility, cycle time reductions, move rate compliance and on-time delivery reliability, driving supplier development in all areas to ensure ASML’s supply keeps pace with technological developments and can adapt to changing market conditions. 

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