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30+ days ago - J-00233191-781
Senior Business Partner Internal Communications
Other corporate functions
Other job categories
In a nutshell
Other corporate functions
Other job categories
Introduction to the job
Organizations of any size need good communication to function. In large and complex organizations, the importance of communication is magnified. Empowered employees need knowledge and information to do their jobs, and need to understand the big picture to make smart decisions. Leaders who understand the potential of communication to help achieve business results need the right tools, platforms and hands-on support to increase their impact. Change is constant and needs to be explained and advocated. As communications professionals at ASML, we believe we are much more than information purveyors or internal journalists. We seek to support the company in raising its communications competence, improving its communication flows, and thereby increase employee engagement and achieve better results. Will you join us?
Role and responsibilities
You will be the Internal Communications Business Partner for the Customer Support (CS) organization of ASML and will work closely with the head of Customer Support, a member of ASML’s Executive Committee. You will provide communications consultation and create effective communication that contributes to the success of key business-and employee engagement initiatives. The CSorganization is growing at the same rate as ASML overall, currently employing more than 7,000 employees and responsible for an increasing amount of our turnover. CS is a dynamic, 24/7 global operation that supports all of the world’s top semiconductor manufacturers.
This role involves leading, coordinating and delivering (strategic) internal communications initiatives, and creating relevant communications content (e.g. written communication, talking points, scripts, presentations via different communication assets) for an internal global audience. You will also support external communications initiatives relevant to Customer Support when relevant.
You will have a seat in the extended management team of Customer Support,collaboratively setting communications objectives and priorities for this sector. Measuring and reporting on the effectiveness of communications and managing your business leader’s budget / spend on communications as agreed in the annual communications plan are also part of this role.
You will ensure that our communications initiatives have clear objectives that are tied to business goals, allowing you to measure, evaluate and ultimately answer the question: “Did we make a difference?”
You will work with your peers across Internal Communications, as well as the Corporate Communications and Employer Branding Teams, to identify new opportunities for cross-functional or company-wide communications initiatives contributing to the company’s strategic goals.
Education and experience
- 10+ years of relevant experience in internal and/or corporate communications
- Master-level education in a relevant field
- Advanced English skills (C1 or higher)
We are looking for a senior communications professional, with a proven track record in working with senior leaders in a complex, international and multiple stakeholder environment.
You are able to give strategic advice to senior managers as well as being able to break up complex problems and opportunities into executable tasks and deliverables. You feel comfortable driving your initiatives and ideas even in times of ambiguity. Addressing challenges and creating a basis for communication to have impact is something that comes natural to you.
You have a ‘can do’ attitude to match the proactive, ‘shape & drive’ mentality of the Customer Support organization. In short, you get the job done.
You have a natural ability to build strong relationships with relevant stakeholders so that together you can identify barriers to effective communications and work with them to address and overcome these.
You are comfortable working in a fast-paced, demanding environment. And you excel at learning and adapting from each project to become an increasingly valuable asset to the Customer Support management team.
You are motivated by personal achievements, however foremost by the results you reach together with others.
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
The Head of Customer Support and most of his direct staff are located in Veldhoven, however the Customer Support organization is spread out across all our regions, close to our customers in the semiconductor industry. Travel may be required periodically.
You will join the Internal Communications (IC) team and report to the manager of the Operations & Programs IC team. The team consist of seven other business partners and communication professionals supporting major sectors and transformation programs.
You will be part of a large communications team (more than 80 colleagues globally) with a variety of backgrounds and nationalities, offering inspiration and opportunities to develop yourself. Communications at ASML covers corporate communications, employer branding and recruitment marketing as well as internal communications.
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