CS Competence Engineer - Metrology

Customer support

Electrical engineering

Physics

Other technical job categories

In a nutshell

Location

Veldhoven, Netherlands

Team

Customer support

Experience

0-2 years

Degree

Bachelor

Job Category

Electrical engineering, Physics, Other technical job categories

Travel

20%

Published: 2 days ago Job ID: J-00240598-701

Introduction to the job

Are you the new Competence Engineer with specialization for Metrology? Are you a team player that likes to take a leading role in solving challenging, technical issues, to enhance customer satisfaction and help improving new product development? The job of Competence Engineer – Metrology enables you to use your social skills, technical qualities and enhance your career within ASML.

ASML is a high-tech fast growing company head-quartered near to Eindhoven in the Netherlands with local offices at our customers worldwide (e.g. Intel, IBM, Samsung). Watch the video to learn more: ASML IN 1 MINUTE.

The Competence Engineer – Metrology is part of the Customer Support department. You will be responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations and supporting the customers in the use of these systems in their production process. Scanner Metrology is a conceptual competence, it does not own and oversees hardware but it requires an overview of the whole system and a high level of abstraction. This position might require traveling internationally (up to 20%) to provide support to our (internal) customers.

Role and responsibilities

A role as Competence Engineer – Metrology at ASML in the Netherlands consists a diversity of tasks and responsibilities:

  • Perform analysis of structural issues of the systems at our customers.
  • Identify structural improvements to the design of ASML products, service mix and estimate their impact on Customer Support department.
  • Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training and Knowledge Transfer.
  • Facilitate and maintain a global competency network.
  • Run performance improvement projects in cooperation with customers with significant business impact and translate these results into requirements for ASML’s development department.Represent CS during the design phase of new designs and make sure the requirements for the field are implemented in the design.

Education and experience

  • Bachelor or Master degree in a technical science (Physics, Mechatronics, Computer Science, Electronics, Systems Control, Robotics, Process technology).
  • A minimum of 2 years of work experience. Preferably with a strong customer and/or production focus.
  • Broad knowledge of metrology, mechatronics and control theory.
  • Knowledge of ASML equipment on a specialized technical level is a pre.

Skills

To thrive as a competence engineer, you’ll need the following skills:

  • Pro-active attitude and taking initiative.
  • Analytical skills.
  • Organizational skills.
  • Team player with helicopter view.
  • Flexible and stress resistant.
  • Excellent communication skills verbal and writing in English.

What do we offer?

The role of Global Support Center Engineer offers a unique and challenging job in which you have many opportunities for career growth. You’ll receive continuous training to develop yourself. Want to know more? Read ASML’s labor conditions and development opportunities.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

How to proceed from here?

Below you can find the process we follow to select the candidates with the best matching skills:

1. CV & cover letter review
2. Pre-screening call
3. Interview 1
4. Interview 2
5. Offer

Other information

Competency Engineering (CE) is part of the CS EUV Service Engineering department. Keywords: Customer Service, Customer Support, Analytical, Technical specialist, Networker, Communication, Result driven, International.

Need to know more about applying for a job at ASML? Read our frequently asked questions.


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