Field Service Engineer

Customer support

Mechanical engineering

In a nutshell

Location

Leuven, Belgium

Team

Customer support

Job Category

Mechanical engineering

Travel

50%

Published: 24 days ago Job ID: J-00239793-902

Introduction to the job

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.

We design, develop, integrate, market and service these advanced machines, which enable our customers, the world’s leading chipmakers, to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Are you a team player that likes to take a part in solving challenging, technical issues in a manufacturing environment? Then we are looking for you! You will work as a Field support Engineer that is experienced in semiconductor or adjacent high tech equipment maintenance. You will be part of the technical core team CS EUV/DUV/Yield Star Service Engineering.

Role and responsibilities

As a Field support engineer, in your daily job, you:

•Maintain and service photo lithography equipment at customer site in clean room. Periodically install new equipment, perform upgrades on existing equipment and system relocations.

•Monitor system performance.

•Identify root issue and make appropriate repairs.

•Accurately maintain/document time and works actions.

•Drive the escalation of issues when required.

•Work from procedures, diagrams, written and verbal descriptions, layouts or defined plans to perform preventative maintenance activities and testing under supervision.

•Can perform automated or semi-automated setup, calibration, and preventive maintenance routines on laser systems with limited supervision.

•Use standardized tools and electronic equipment (i.e., torque wrenches, electric and pneumatic screwdrivers and ball drivers, lifting equipment, computers, oscilloscopes) to assemble/install/remove or perform testing and guided troubleshooting.

•Prepares replaced assemblies for shipment, including follow-up for any Failure Analysis modules.

•Sets up diagnostic equipment according to specific instructions.

•Perform upgrades procedures approved for Technician level as described in detailed instructions.

•Receiving parts and tools at the shipment dock and move to local storage or Clean room.

•Perform housekeeping of local storage locations and tools cages adhering to 5S practices.

•May require travel (specify domestic and/or international) dependent on business needs – 10% of travel.


Education and experience

•Bachelor's degree in Engineering field, or equivalent experience.

•Ability to read engineering specifications and electrical diagrams.

•Good hand mechanical skills with standardized tools (DVMs, torque wrenches, screwdrivers, and ball drivers).

•Work at tight schedule at very dynamic and stressful environment.

•Good planning and prioritizing skills.

Skills

To thrive in this job, you’ll need the following skills:

•Fast learning and apply new information or skills.

•Must be able to read and interpret data, information, and documents.

•Strong customer focus and commitment to customer satisfaction through prioritization, quality and efficiency.

•Result driven-demonstrate ownership and accountability.

•Identifies bottlenecks and drives continues improvements.

•Work according to a strict set of procedures within the provided timelines.

•Be able to think out of the box to come to adequate solutions to issues.

•Work independently or as part of a team and follow through on assignments with minimal supervision.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

High quality people are a key asset to our company. To recognize that, we offer highly competitive compensation and benefits packages to attract and retain the very best people and let them share in the success that they build. Our rewards philosophy is to attract and retain specific professional knowledge and competencies within the company by offering a competitive package in local markets where ASML is active.

Need to know more about applying for a job at ASML? Read our frequently asked questions.


Learn more about this job

About the job category
About the team