30+ days ago - J-00242499-874

Communications Channel Manager

Other corporate functions

Other job categories

In a nutshell

Location

Veldhoven, Netherlands

Team

Other corporate functions

Experience

8+ years

Degree

Master

Job Category

Other job categories

Travel

No

Introduction to the job

ASML is a leader in the semiconductor industry. Simply put: we make machines that make chips. Our technology is state-of-the art and unique. Our thousands of engineers push technology further every day. People love working here – because we enable groundbreaking technology to solve some of humanity’s toughest challenges.

The Channel Manager role is perfect for a communications professional with a passion for and understanding of digital communication platforms and tooling. We are looking for someone who can combine a holistic view with attention to detail and is able to translate complex concepts into digital business solutions. In this role you will manage the innovation and optimization of our internal communications channels. Key functions of the Channels team is to explore, create, maintain and implement new and innovative internal communications channels (Digital signage, a people-centered intranet, online events portal, corporate email tool, employee app, etc.) that are purposed to provide timely, relevant internal messages to our employees worldwide. Your job mission will be to become a channel expert who is able to implement channels solutions for a hybrid workplace.

Role and responsibilities

  • You will be responsible for the development and maintenance of internal communications channels and optimization efforts. For this you will work with a mix of internal teams and third-party subject matter experts to develop and execute short-term and long-term optimization efforts for our internal channel mix;
  • You have excellent project management skills and a natural ability to deal with a range of projects simultaneously;
  • Monitor ASML’s channels against evolving brand guidelines and consider directions for content owners to be proactive in this area, including guiding users to adhere to ASML’s corporate branding guidelines;
  • You will be responsible for creating and updating communications processes, policies, training documents and user guides related to channel management;
  • You are results and outcome-driven: incorporating KPI measurement including engagement, commitment and satisfaction scoring. You are responsible for the ongoing evaluation and measurement of channel effectiveness;
  • As a channel expert you establish relationships with communications colleagues and stakeholders in the business and share your knowledge to support them in adding value to the development of their employee communications strategy and plans.

Education and experience

  • Masters-level education in a relevant field;
  • 7-10 years of relevant experience which 3-5 years of experience in a channel management environment is preferred
  • Fluent English skills both spoken and written;
  • A proven track record in project management;
  • Understanding of graphic design and branding is preferred;
  • Knowledge of the latest digital and online trends;
  • This position requires a foundational understanding of O365, several Adobe tools and a variety of CMS systems.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

  • Problem-solving and customer-focused mindset;
  • Digital and online savvy with a solution driven mentality;
  • Ability to motivate and drive people to take action is a key requirement;
  • Enjoy a fast-paced rapidly changing environment;
  • Highly organized with attention to detail;
  • You relish challenges and opportunities.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

This role is based at our headquarters in Veldhoven, the Netherlands. You will join the Channel Management team reporting to the Communications Line Manager of the Internal Channels team.
The Channel Management team falls under the Digital communications team which is part of theCommunications Center of Expertise. The larger communications team at ASML (around 100 colleagues globally) with a variety of backgrounds and nationalities, offers inspiration and opportunities to develop yourself. Communications at ASML covers Corporate Communications, Internal Communications, Community Engagement, Employer Branding as well as the Center of Expertise.

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