CS - EUV Performance Availability Project Lead - Taichung

Customer support

Other technical job categories

In a nutshell


Taichung, Taiwan


Customer support


3-7 years



Job Category

Other technical job categories



Published: 30+ days ago Job ID: J-00246227-897

Introduction to the job

The availability project leader take lead to ensure the level of system availability and reliability improvement according system performance database in all services is matched to or exceeds the current and future agreed needs of the business.

Role and responsibilities

-Start from aligning PMA data reconciliation guideline with customer according SEMI E10 standard to provide management result for all availability related issues.

-PL identify and analyze business needs, stakeholders from different buckets e.g. extreme long down, MTBI/interrupts, Scheduled repair, Preventive maintenance, and performance delta to initiate project with clear project plan, execution and monitor mechanism until closure according objectives and deliverable.
-The PL daily operation is to work with site operation owners, customer and VHV supporters, relating to both services and resources, ensuring that availability targets in all areas are measured and achieved.

Education and experience

Master / 3-7 years


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

•Open for cultural differences.
•Motivated, pro-active, self-driven and flexible.
•Highly stress-resistant.
•Take the lead during escalations and drive for solutions.
•Self-sustaining and ability to prioritize activities and coordinate a broad range of specialists, ensuring action plans are carried out.
•Analytical ability.
•Good documentation skills.
•Multitasker with the ability to work in different and difficult working environment.
•Good team player who is committed to the success of ASML.
•Good customer skills.
•Good communication skills, verbal and written, in English.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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