CS - Associate Engineer - Taichung

Customer support

Mechanical engineering

In a nutshell


Taichung, Taiwan


Customer support


0-2 years



Job Category

Mechanical engineering



Published: 30+ days ago Job ID: J-00246810-118

Introduction to the job

To provide efficient and quality PM service, logistic & administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location. In addition, to improve CS well-being and enhance competitiveness of ASML in high competitive talent market

Role and responsibilities

1.On site at customerlocations (7x24) for customer service, following the shift team’s rules

2.Equipment PM andconducting routine entry level service actions

3.Use existingprocedures to perform predefined hardware actions & work assignment

4.Follow instructionsfor perfect part returns (PPR)

5.Receivesinstruction, guidance and direction from more senior level roles

6.Support in-fablogistic to fill in engineering information for parts /tools return

7.Tooling and partspreparation for service actions

8.Works with alimited degree of supervision

9.Guides and supportsnew team members; may assist in their formal orientation and training

10.Has fullproficiency in specialty of technical processes or procedures throughjob-related training and considerable work experience

11.Ensuring compliancewith health and safety legislation/5S in the cleanroom

12.Administrationsupport /Daily operation system update

Education and experience

Bachelor’s degreein a relevant engineering discipline

1-2 yearssemiconductor industry working experience is a plus


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

1.Basic English ability

2.Ability to follow instructions in fast paced environment

3.Chary, detail-oriented and good execution quality

4.Accurate and timely setting out of the work

5.Excellent team player

6.Good communication skills

7.Good safety awareness and 5S

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

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