CS - Applications Engineer (E-Beam) - Hsinchu

Customer support

Other technical job categories

In a nutshell


Hsinchu, Taiwan


Customer support


3-7 years



Job Category

Other technical job categories



Published: 21 days ago Job ID: J-00247644-018

Introduction to the job

Are you ready to be the key counterpart of responsible for service spare parts demand? ASML/HMI has been committed to the research and development of the most advanced E-beam Inspection (EBI) tools and solutions for the leading semiconductor manufacturing fabs.

Support projects of e-beam defect inspection and metrology at customer sites. The holder of this position reports to the 1st line APPS leader and provides indirect and direct support to customers, and direct escalation and competency support to operations.

Role and responsibilities

-demo new type tool performance and create new applications
-take ownership for solving related to recipe/equipment issues and ensures escalations take place
-Take proactive action for prevention or repeating error
-Work unsupervised and be responsible for projects, track equipment performance and prepare technical reports
-handle external and internal meeting to discuss status and escalation cases
-mentoring new hire engineers & helping integrate from a technical and procedural perspective
-take on-duty on holiday if needed
-Help the sales department with customers' needed help or advice in applying the company’s products.

Education and experience

Masters Degree a plus.

Engineerswith 1 years of semiconductor industry experience preferred.


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

-Clear and effective communication skills required for customer and cross group.
-Open for cultural differences and able to work with a site of different cultures and WOW.
-Motivated, pro-active, self-driven, and flexible.
-Verbal and written language skills in English.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job.
-While performing the duties of this job, the employee routinely is requiredto sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel;stoop, kneel, crouch, twist, reach, and stretch.
-Job duties are oftenperformed in confined areas in a clean room environment.
-May require travel dependent on company needs.
-Can work under deadlines.
-Must read and interpret data, information, and documents.
-Can observe and respond to people and situations and interact with othersencountered in the course of work.

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