Senior Program Manager

Customer support

Other technical job categories

In a nutshell


Boise - ID, US


Customer support


3-7 years



Job Category

Other technical job categories



Published: 12 days ago Job ID: J-00249857-452

Introduction to the job

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world’s leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

As a Portfolio Program Manager for NON ONE and nPGP programs in the Portfolio Management Office you are responsible for managing portfolio supporting the strategic and/or tactical objectives of US CS’s nPGP various constituent teams. The Portfolio management Office is responsible for Program, Process/Project Management, Change/Communication Management and collaborates with the Business Development & Support department on metrics management. This will require applying industry standard program, process and project management techniques as well as serving as the subject matter expert in establishing and maintaining overall project and process management best practices.You are responsible to stewarding critical process improvement initiatives, and providing leadership and direction to drive effective execution value delivery to achieve corporate strategic objectives. You will partner directly with senior managers and business process owners of large scale change initiatives to ensure that best known methods in program management and project management are effectively applied and that the identified value is delivered.Duties will include supervising the progress and monitoring the status of multiple projects and project managers, communicating process improvements, providing guidance, improving project management structure, implementing Portfolio Management Office business processes and resolving ad hoc issues. You will also be have the opportunity to assist with the development of program roadmaps, and provide overall program status updates to senior and executive management.The responsibilities include providing support to all Central and Regional teams in regards to Program and Project management training and development programs, systems, compliance, and strategy. Your team’s responsibilities will include supporting and implementing company and site initiatives, as well as the analysis, design, development, implementation, and evaluation of training systems and programs. Your team will manage department orientations, instruct classes and workshops as needed, and assist in the presentation of material for different initiatives. Your team can expect to process training requests, conduct needs analyses, and determine alignment with the business needs of the organization. Your team is responsible for collaboration with the adoption teams and facilitating organizational change strategies by assisting leaders, program managers, SME, FIL, and team members in executing effective change processes. Another responsibility is to collaborate with the support metrics, define and communicate KPI and ROI.

Role and responsibilities

Your responsibilities will include, but are not limited to, the following:

- Assist with the planning, initiation, and management of projects within a program portfolio
- Guide sponsors, stakeholders, and project leads in efforts to define project scope, objectives, and milestones
- Develop metrics for benchmarking portfolio performance. Identify and share BKM’s across departments and sites for project success
- Assist project leads and sponsors in determining resource requirements, constraints, and alternatives
- Provide boundaries and program oversight in the scheduling of project resources and tasks
- Provide boundaries and program oversight in the scheduling of project resources and tasks
- Define and manage risks to project and program completion
- Define and manage Portfolio KPI’s and ROI
- Document project definitions and plan, and maintain status updates to each project plan Communicate project vision, objectives, scope, and deliverables to sponsors and stakeholders

Education and experience

Bachelor’s Degree Required or equivalent work experience: Project management; Program Management; Engineering; Business Management; Applied Science or a related field of study

Experience Required:

3 years’ experience in each of the following:

- Program Management
- Process Management
- Process Improvement


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:



- Ability to promote innovative ideas and accept the risks that are required to lead change
- Ability to translate broad general concepts into tangible deliverables
- Ability for independent decision making, and to assume higher-level leadership responsibilities in critical situations
- Proven problem-solving, decision-making, and financial skills
- Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites
- Adept at helping team members harness and develop strengths in pursuit of successful program outcomes
- Ability to influence others using a variety of approaches with or without position power
- Demonstrated ability to effectively lead and present to small and large groups
- Strong project management and business process management skills
- Decision making skills using data analysis techniques
- Demonstrated ability to communicate well with peers and managers

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office


  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Context of the position:

  • Please add your complete, recent resume and cover letter for this position to your application.
  • We can't process your application without the above mentioned documents.
  • Please contact Giuseppe Rovo (Hiring Manager) or Amanda Onorato (Recruiter) for more information.

EOE AA M/F/Veteran/Disability

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