CS - EUV EMO Project Lead - Tainan

Customer support

Other technical job categories

In a nutshell


Tainan, Taiwan


Customer support


3-7 years



Job Category

Other technical job categories



Published: 10 days ago Job ID: J-00251881-687

Introduction to the job

As Project leader EMO you’ll be responsible for tsmc 18 A/B in TN office. You’ll be running in a highly pressured environment. It’s your job to manage an escalation in a short time of period to full satisfaction of your team.

Role and responsibilities

Escalation progress management
Take the lead in organizing and managing an expert team
Identify and close gaps which slows down the time of resolution
Avoid tunnel vision in the team by enforce out of the box thinking
Chair and lead escalation meetings
Report and manage expectations of business lines, field and management
Be a representative for your customer(s)
Build and maintain a good relationship with GSC/DnE
Manage expectations of stakeholders involved
Act as an owner of the tools operating at the customer site
Must flexible and willing to work, when needed, as needed, on a weekend.
Communicate status of problem solving process to all stakeholders
Improve own organization

Education and experience

Master is preferred

Experienced is preferred


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

Logical Thinking / Project Management

Good in English

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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Learn more about this job

About the team
About the location