APPS Business Development Manager (Intel Account Team)

Customer support

In a nutshell

Location

Hillsboro - OR, US

Team

Customer support

Experience

3-7 years

Degree

Bachelor

Travel

30%

Published: 24 days ago Job ID: J-00252405-017

Introduction to the job

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world’s leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

As the world’s leading semiconductor lithography manufacturer (the machines that are used to manufacture every advanced chip in the world), ASML enables chip manufacturers to make cheaper, faster, chips, thereby enabling all of the technology you use today. The machines we make require high speed, magnetically levitated stages with sub-nanometer accuracy, robotic mask delivery systems, mechatronic devices to shape and correct the laser illumination source, and optical modules that can detect sub-nanometer alignment errors and pattern distortions. Temperature controlled to milli-kelvins, particulate free, and operating in complete vacuum, the technical challenges are endless.

Solving these technical challenges requires technical expertise, an ability to understand the customer needs, thinking not only about today but what will be needed in the coming years and persistence to drive for the win-win situation with a world leader in computer chip development. If you like extreme challenges, have a passion for technology and want to help bring the next generation of technology to the world, then come join ASML. Be a part of progress!

The Business Development Manager is expected to manage multi-level activities related to a global customer (Intel Account) to positively impact customer relationships, and future growth in products. Assists in the development and implementation of strategic business plans. Takes a leadership role in managing company resources to ensure total customer satisfaction.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

The Business Development Team drives technical and commercial alignment between ASML products and customer’s technology development roadmap. The successful candidate shall coordinate activities between the global account team and ASML Metrology & Patterning Control (MPC) business line to deliver products and value to the customer. This includes insertion of scanner application products, productivity enhancement products and other MPC products for a given customer node from development thru ramp and into HVM.

  • In this role, you will be responsible for developing ASML’s strategy for imaging control and productivity solutions to ensure that Intel and Intel Foundry Services provide world class capabilities and market leading solutions.
  • We are seeking a Business Development Manager to work on the Global Technology Team focused on alignment of ASML product roadmaps with our customer roadmap and to drive programs towards tool or record status.
  • Drive products targeting overall Scanner Imaging performance including focus control, critical dimension uniformity, edge placement error and other related products.
  • Drive Scanner Productivity across DUV and EUV platforms, working with Scanner Account Managers & Applications to ensure a consistent approach to productivity engagements and securing productivity enhancements packages.
  • The candidate will play a key role within the Applications business development team to drive increased use of ASML products towards a richer node configuration enabling ASML to best support our customer’s roadmap.
  • This role will be focused towards on product performance of ASML scanners, and will provide a strong technical basis for future growth in the team in Applications Products and/or Lithography Scanner Systems.
  • Analyze customer technology roadmaps & requirements; and align MPC solutions to meet customer needs through active engagement with the business line and product marketing.
  • Responsible to define and deliver N+1 evaluations targeting tool of record adoption; and align with business line on customer N+2 requirement definition and N+3 research needs.
  • Align with Global Technology Manager and the Business Team to close N+1 business agreements; develop VPA capacity scenarios and develop insertion plans for high volume manufacturing.
  • Provide inputs regarding product requirements, value analysis and competitive positioning in conjunction with business line product marketing and corporate research marketing.
  • Ability to develop customer trust with key stakeholders (technical end user to economic buyer); effectively communicate help needed to global account team to achieve commercial success.
  • Ability to remain persistent in a highly competitive and ever changing environment while keeping a focus on the end goal-deliver MPC solutions to meet customer requirements.

Education and experience

  • Bachelor/MS in Engineering or related field, or equivalent experience.
  • Knowledge of semiconductor process, lithography, imaging, focus, critical dimensions and productivity are highly valued; especially for ASML scanners and/or MPC products.
  • 8+ years of wafer fab experience or capital equipment experience, preferably in lithography or CD/overlay metrology; product marketing or business development/sales experience a plus.

Competencies:

  • Ability to translate technology development cycles into business development programs.
  • Excellent communication skills; able to explain complex technical matters in simple terms.
  • Proven organizational skills to align multiple stakeholders; strong customer relationship skills.
  • Proven ability to structure and lead technology discussions between un-aligned parties.
  • Ability to timely and effectively execute actions, including ability to manage escalations to upper management, account team members and the business line with clear assessments on business impact & potential solutions.
  • Understands and leverages networks; both internally and externally with the customer.
  • Self-motivated and able to work independently; demonstrates cultural awareness and sensitivity.
  • Good understanding of commercial processes; marketing or sales experience a plus.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.
  • Maintains focus during highly demanding circumstances and maintains personal effectiveness despite barriers, set-backs or situations of ambiguity.
  • Remains flexible and proactively adapts plans and behaviors to the situation.
  • Involves themselves in issues proactively and takes initiative.
  • Thrives in a multi-cultural environment.
  • Open to constructive feedback while also providing feedback (team members, peers or managers) to drive towards more effective collaboration.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office

Responsibilities:

  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

  • 25%-35% travel requirements as needed; at times could be greater than 50%.

EOE AA M/F/Veteran/Disability

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