CSCM Specialist for Samsung Account

Introduction to the job

CSCM (Customer Supply Chain Management) Specialist is responsible for order fulfillment by maintaining adequate inventory levels & supplying required part & tool to right location on time interfacing with customer requests.

Mission is to improve Samsung customer satisfaction by performing on-time delivery, parts and tools order fulfilment, data analysis, other administrative and clerical duties based on the requirement of customer and consistent with company policy.

Role and responsibilities

Executing an order fulfillment for Samsung customer under service contract
- Ensure safety stock level based on ASML stocking strategy and customer contract are maintained and replenished properly.
- Validate Inventory level compared to actual usage and improve it through collaboration with Plan & Allocation team.
- Order fulfillment and on-time delivery within required date.
- Coordinate critical part & tool demand based on machine criticality and escalate supply issue to HQ in timely manner.
- Utilize freight forwarder resources to ensure operations execution, shipment status reporting and exceptions management, and timely resolution of shipment issues
- Collaborate with CS Engineers and Quality team to encourage efficient Part & tool use / return flow to secure targeted inventory level.

Communication & Process improvement
- Maintain relationship with both internal and external customers, communication and performances on a day-to-day basis

- Meet with and provide reports while supporting continuous improvements.- -

- Collaborate cross-functionally to improve process within supply chain and streamline via LEAN methodologies (A3, 4C, 5S)

Education and experience

- University degree or above with major related logistics/SCM and biz administration

- Above 3~ 7 years in supply chain field is preferred

Skills

- Highly motivated, pro-active, self-driven and flexible, Analytical thinking
- Good team player who is committed to the success of ASML
- Able to quickly make complex priority decisions and execute with high level insight of business flow
- Problem solver with a pro-active and persistent attitude, hands-on “can do” mentality
- Good communication skills, verbal and writing in English
- Good IT software proficiency(MS office, SAP etc.)

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

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