CS - DUV UIR Generalist - Tainan

Customer support

Other technical job categories

In a nutshell

Location

Tainan, Taiwan

Team

Customer support

Experience

3-7 years

Degree

Master

Job Category

Other technical job categories

Travel

40%

Published: 30+ days ago Job ID: J-00253713-168

Introduction to the job

Generalistsare the first point of contact for technical support for Upgrades andRelocations of ASML Systems in the field.

Role and responsibilities

Generalists are responsible for identifying, documenting and driving improvements in order to reduce upgrade cycle time.
You will do this by analyzing the technical feedback given during the preparation phase and by driving solutions to issues that arise during upgrades.
Further, you will create a better future as a “technical conscience” during the New Product Introduction phase of a commercial package by securing lessons learned to prevent issues from reoccurring on future products.

Education and experience

MSc technical degree like Mathematics, Mechanical Engineering, Mechatronics, Electronics, (Applied) Physics or comparable.

-Experience in a challenging environment with high tech products and complex production processes, preferably with trouble-shooting: analyzing problem, finding root cause and solution.
-At least 1-3 years’ work experience in analysis of complex problems.
-Engineers with at least 2 years relevant ASML experience are preferred.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

- Pragmatic attitude, motivated, pro-active, self-driven and flexible.
- Highly stress-resistant and sense of responsibility & devotion.
- Strong analytical ability and focus on problem solving.
- Good documentation & organizational skills.
- Good team player.
- Good communication skills, verbal and written, in English.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

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