Business Support Lead

Sourcing & Supply Chain

Logistics & supply chain management

In a nutshell


San Jose - CA, US


Sourcing & Supply Chain


3-7 years



Job Category

Logistics & supply chain management



Published: 30 days ago Job ID: J-00255860-441

Introduction to the job

The business support lead within Sourcing & Supply Chain is responsible to support the NPI and supplier management teams in their daily operations and structural improvement projects. The business support lead enables and supports in Performance Management, Training & Competency Development and Business Improvement projects. Alignment and cooperation, sharing best practices and Ways of Working with the Business Support and Training & Competency teams in other locations is an integral part of the role.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

  • You will be supporting multiple departments within Sourcing & Supply Chain such as; NPI, Sourcing, Logistics and Quality Supplier management.
  • Generate business insights by translating performance data into visuals, reports and dashboards;
  • Interact with cross-sector stakeholders and be able to present and explain problems; approach, results and recommendations;
  • Initiate and contribute to process and tooling improvements;
  • Manage, drive and sustain organizational development programs within S&SC aimed at competency and training development, performance management and structural improvements, like
  • KPI dashboard development, implementation and reporting
  • Support Supplier Account Teams with relevant data
  • Cost reporting and analysis
  • Compliance reporting
  • Competency assessment & skills development
  • Training development
  • Learning and onboarding plan development and roll out
  • Process introductions, improvement and compliance
  • Change management

Education and experience

  • Bachelor degree is required with related experiences;
  • 5+ Years’ experience in Learning & Development, Performance Management or Business Improvement or similar support role(s)
  • Strong project management skills with superior organizational, time management, and prioritization skills
  • Strong presentation skills with ability to adapt material based on target audience
  • Desire for continuous improvement, development and eager to develop and grow your organization
  • Experience working in organizational and/or technical training environment preferred
  • Experience working in a project management role
  • Experience working in a world-wide organization with multiple global locations desired
  • Experience working in the semiconductor, manufacturing, or technical industries desired


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • Ability to build strong relationships and partner with Training Teams, Operational Staff and Leadership to build trust and influence at multiple levels within the organization
  • Skill with using a variety of computer applications (Word, Excel, Power Point, e-mail, Learning Management System (LMS), and scheduling applications) required
  • Ability to lead, motivate and direct a workgroup
  • Performance consulting skills to identify business drivers and analyze learning needs of customers
  • Ability to influence/negotiate through formal and informal networks.
  • Analytical and project management skills
  • Ability to handle multiple priorities and manage a variety of resources according to a detailed project plan
  • Ability to manage complex situations with diverse requirements with good judgment
  • Ability to work extended hours and travel as required

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.

Occasionally lift and/or move up to 20 pounds.

May require travel (specify domestic and/or international) dependent on business needs – specify percentage of travel.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE AA M/F/Veteran/Disability

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