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Location
Linkou, Taiwan
Team
Customer support
Work Experience
0-2 years
Job Category
Mechanical engineering
Travel
40%
Introduction to the job
Final Assembly of Yield-Star systems in a cleanroom environment; Performs system calibration andqualification through functional testing; Install YieldStar systems at customer locations, from unload components, to build, to Site Acceptance Test (SAT). Including equipment with new features; Represents ASML at the customer site in a professional way; Takes responsibility for system progress; Provides first line technical support on integration of systems, in order to minimize impact on production output; Points out recurring problems during assembly, calibration and qualification and contributes to their solution; interfaces with internal customers on technical issues and improvement proposal; Interfaces with own work center, Manufacturing Engineering and Development and Engineering on complex technical reduction issues and New Product Introduction; Transfers knowledge and trains colleagues on existing and newly introduced products; Contributes to continuous improvement activities with technical expertise on both products and (SW) tooling.
Role and responsibilities
Calibrates, qualifies and installs ASML's products according to the highest quality standards and world class delivery performance
* Is able to work according planning, and reports to TL SIE on a daily basis on the progress of theplanning. If planning is not on schedule, proposes to TL SIE new plan of approach
* Is able to execute project work
* Understands and explains process issues as well as equipment issues to junior colleagues or towards customers
* Is capable of resolving a large part of issues without assistance and is highly independent
* Is able to track equipment performance(e.g. interpretation of test results)
* Is able to prepare technical reports for VIS, ME, D and E, supervisor and is able to give commendation of possible solution
* Is able to coordinate test and integration activities for the complete system
Education and experience
Experience with mechanics and electronics; Experience with computer systems and test software; experience or proven affinity with functional testing and troubleshoot; Capable of logging the progress of the workflow and the interruptions; Follow up on actions and give feedback on taken actions.
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Ability to work in a multi-disciplinary team within a high tech(proto) environment; Flexibility to work in shifts and weekends, work overtime when needed; Technical drive: curious, persistent, practical, analytical; drive for continuous improvement; Drive to share knowledge and train colleagues; Accurate within the job, the job environment and the work flow; Familiar with computers, Word and Excel; Good English language skills in speech and writing Good social and communication skills; with a customer focus forunderstanding, influencing and supporting them; Awareness of various cultures and their differences;effective interpersonal skills; able to convince others; able to take the lead; Flexible, can cope with stress;Very active, plenty of initiative.
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
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