Field Applications Engineer

Customer support

Physics

Electrical engineering

Mechanical engineering

In a nutshell

Location

Hillsboro - OR, US

Team

Customer support

Experience

3-7 years

Degree

Master

Job Category

Physics, Electrical engineering, Mechanical engineering

Travel

10%

Published: 30+ days ago Job ID: J-00259155-793

Introduction to the job

Job Mission:

In this role, you will
Provide state-of-art e-beam solution and develop applications for e-beam defect inspection and metrology to our valued customers.
Help them to solve their core issues during yield improvement process.
Conduct customer engagement projects to demonstrate and improve the performance of our products.
Coordinate with research and development team on new tool development and work with service team and marketing team closely to drive engineering development in headquarters to implement latest product features and technologies at a strategic customer site.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

Job Description:

Application Engineering is ASML/HMIs department that support customers worldwide to enhance their cutting-edge e-beam inspection and metrology in their state-of-the-art semiconductor fab. If you want to work on the forefront of semiconductor manufacturing and deliver “fit for purpose” solutions the Application Engineering department is the department which can offer you this opportunity.

This position is to lead the effort in developing and supporting HMI e-Beam products at customer sites to drive learnings and deliver solutions to next generation e-Beam problems. The person filling this position will be a key leader in collaborating with ASML and customer development to develop a methodology for understanding metrics, quantification techniques, and solutions associated with e-Beam technology.
Prepare and execute test plans on HMI eP5 e-beam metrology
Interact with and develop a solid working relationship with the customers to help understand and develop valued solutions to their fabrication issues.
Work with account teams and marketing organizations to define the package that meets customers’ requirements.
Work with account teams and marketing organizations to develop use cases on HMI equipment.
Demonstrate technical leadership through problem solving, training and presentation.
Own the day to day project management activities and drive a technical team towards product value demonstration and integration of solutions with the goal to meet customer requirements and achieve tool-of-record configuration.
Translate data into understandable reports for customer and internal partners with a clear message
Define and driving wafer metrology performance requirements and capabilities for ASML’s product roadmap.
Provide out of the box metrology solutions for the challenging needs of ASML and its end users
Must be willing and able to travel up to 25%

Education and experience

Minimum 4-6 years of relevant work-related experience as metrology and inspection engineer from customer or competitor. Less experience required with higher education.
Metrology and Inspection Engineer experience within the Semiconductor industry highly desired.
eBeam (SEM) metrology / inspection knowledge highly desired
Experience in defining market needs based on deep understanding of customers, applications and products
Experience working with internal and external customers, understanding requirements and developing solutions
Proven experience in driving technical projects from inception to completion
Capable of detailed Data Analysis and creation of experiment summary presentation
Design of Experiments creation for various use cases and sharing of results internally or to a customer
Excellent problem analysis and solving skills
Knowledge/hands-on experience with software/technical tools

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

Personal Skills:


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with co-workers and customer.
Work according to a strict set of procedures within the provided timelines.
Strong English communication skills – both written and oral, ability to influence, etc.) and present to a technical audience
Capability to lead team and co-work with related teams
Motivated, pro-active, self-driven and flexible
Good coordination skills and communications skills
Good team player and committed to the success of ASML
Good customer communication skills

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office:

Responsibilities:

Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.

Occasionally lift and/or move up to 20 pounds.
May require travel (specify domestic and/or international) dependent on business needs – specify percentage of travel.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
Work according to a strict set of procedures within the provided timelines.

Role within the Factory:

Responsibilities:


Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Can work under deadlines.
The environment generally is moderate in temperature with moderate to high noise level.
This must include references to day and night shifts for accommodation purposes.

EOE AA M/F/Veteran/Disability

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