CSCM - Global Operations Center Group Leader (12-hr day/night shift) - Linkou

Introduction to the job

Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.

Customer Supply Chain is responsible for availability of spare parts & tools at customer locations. As Global EMO Support Shift Leader you are responsible for handling urgent material requests from all around the world. This is done by solving complex Supply Chain challenges, while communicating constructively with all stakeholders in the process.

Role and responsibilities

For our Global Operations Center in Taichung in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.

Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
Monitoring of worldwide shipments
Constructive and reliable communication with worldwide stakeholders from all departments within ASML
Organizing shift schedules for team members
Train and coach and develop team member for driving continuous improvement including process, soft/ hard skill, R&R and team structure
Prioritize the GOC activities based on their impact on department goals and overall strategy

Education and experience

Relevant Master degree preferred (e.g. Science, Engineering Sciences, Supply Chain Management, Industrial Engineering & Management Science, or Business Administration)

Knowledge of business complexity, supply chain and/or relevant industry
Above 3 years of relevant experience in an multinational company, semiconductor industry is preferred
5 years of people management experience
A tactical thinker with strong interpersonal and communication skills
Analytical thinking and ability to organize and prioritize workload
Proactively identifying inefficiencies and areas for improvement in systems and processes and coming up with a plan for how they can be improved

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

Stress-resistant; act under high pressure
Flexible; willing to go the extra mile for the customer
Excellent professional communication in English, written and oral
Good at using improvement tools and statistics analysis skills
Drive for results; does not stop until solution has been found, even when obstacles arise
Team player
Change management competencies
Convincing, pro-active and “can do” mentality
Cultural awareness
Experience with ERP system(s), SAP R/3 knowledge preferred
Ability to prioritize
Proven skills in project management and execution is plus

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

ASML has an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions.
ASML creates the conditions that enable you to realize your full potential. We and provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance.

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